
ERP Coordinator
2 days ago
Job Title: ERP (Enterprise Resource Planning) Coordinator
Location: Gachibowli, Hyderabad
Experience: 5+ Years
Notice Period: Immediate joiners
Salary Budget: 6 LPA – 9 LPA
Job Description:
We are looking for a detail-oriented and tech-savvy ERP Coordinator to manage and support our E nterprise R esource P lanning (ERP) system. The ideal candidate will be responsible for coordinating ERP activities across departments and vendors, ensuring smooth data flow, and supporting end-users.
Key Responsibilities:
- Coordinate with departments to understand their ERP-related needs and workflows.
- Configure ERP modules, workflows, and business processes as per organizational needs, while maintaining comprehensive documentation including SOPs, user guides, and training materials, and ensuring end-user enablement through effective training on ERP features and best practices.
- Providing day-to-day support for ERP users, including troubleshooting issues, answering queries, and resolving technical problems.
- Act as a liaison between users and technical support teams to facilitate communication on troubleshoot user issues and resolve them effectively.
- Assist in the implementation, testing, and maintenance of the ERP systems.
- Leverage AI tools within the ERP and other platforms to generate insights and improve decision-making.
- Manage and maintain secure cloud-based data storage and backups.
- Collaborate with data analysts to build dashboards for real-time performance tracking
- Integrate CRM systems (e.g., Salesforce, Zoho, HubSpot) with ERP for seamless lead-to-cash processes.
- Support sales, marketing, and customer service teams in optimizing CRM workflows.
- Utilize ClickUp or similar platforms for project and task management.
- Coordinate with the IT team to troubleshoot system issues, software bugs, or user access concerns.
- Assist in the automation of manual tasks using RPA tools and AI integrations.
- Conduct regular training sessions and create documentation for ERP and software tools.
- Monitor data accuracy and system functionality.
- Generate regular reports and dashboards as per business requirements.
- Ensure data security and compliance with organizational policies.
- Stay updated with new ERP features, updates, and best practices, ensuring optimal system performance.
Requirements:
- Bachelor’s degree in Information Technology, Computer Engineering, or related field
- 5+ years prior experience with ERP systems (such as SAP, Oracle, Zoho etc.)
- Good understanding of business processes (finance, sales, inventory, etc.)
- Strong analytical and communication skills
- Proficiency in MS Excel and reporting tools
- Ability to coordinate across teams and manage multiple tasks
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