ServiceNow Consultant

2 weeks ago

Gurugram, India Cyanous Software Private Limited Full time

Service NowKeywords : ITOM, ITAM, HRSD, GRC, CMDBJD : Role Responsibilities : - The ServiceNow Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond.- Development of ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform.- Always follow best development practices during support and development.- Support other developers in their work to integrate existing systems with Service Now.- Strong hands-on ServiceNow experience (either support or development).- Creating technical design document and writing Unit test cases.- Knowledge in Web Technologies (XML, HTML,JAVA Script, etc.) Will be essential.- ServiceNow upgrade hands-on.- Very good knowledge of the ITSM/GRC/SECOPS/HRSD/CSM/ITBM process.- Exceptional Interpersonal Skills & Ability to work Independently and with a team.- Ability to work in second shift in India when requiredRequirement : - Candidate should have the ability to perform in a dynamically changing environment- Should have prior working experience in ServiceNow tool- Service Now Integration to various solutions (SaaS, External Apps) using REST API / webservice / JSON / ServiceNow Scripting.- Ability to work under pressure and handle crunched timelines- Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamworkMust-Have Certifications : - Certified System Administrator (Desired)- ITIL Certifications (desired)- Other Service-Now Certifications (Preferred)Experience & Background : - B-Tech/BCA/MCA- 3 to 8 years of IT industry experience.- Minimum 3 year of support/implementation experience on ServiceNow- Experience on Service portal will be an advantage.- ITIL/ServiceNow certifications will be an added advantage.- Set up standards for quality control, measure and report performance against those standards- Exposure on Service Now integration protocols with other application/systems- Excellent attention to details, ability to multitask, and effective time management skills- Knowledge of web-based development languages; specifically JavaScript, Ajax- Exposure of ITSM Framework and ITIL, ITOM, HRSD, ITAM, GRC- Excellent Communication Skills- Immediate joiner (within 0 to 30 days) (ref:hirist.tech)

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