Lead ERP

2 days ago

New Delhi, India Hardcastle Restaurants Pvt. Ltd. Full time

Lead initiatives with regards to Enterprise solutions to ensure seamless operations of ERP (Microsoft D365 F&O ) and other systems used in head office.Responsibilities- Consulting partner to business working towards continuous improvement of processes - Establish governance with vendors to manage changes delivery of new changes and AMS support - Prepare, manage and drive project plans/charters - Work closely with partners, functional and business excellence teams in planning for requirement capture, development, testing and associated support services - Present necessary business case for investments and budget inputs to the IT Head - Evaluate and prioritize functionalities/development requests basis business need, scope of work, cost, and skill requirements - Identify opportunity areas for business process improvement and automation- Oversee the execution of key Corporate IT initiatives across functions. - Prioritize and govern IT initiatives based on business priorities/benefits envisaged. - Responsible for complete implementation of ERP modules. - Ensure smooth roll-out of ERP and monitor implementation of the same. - Supervise cloud/managed service migration/movement. - Improve application and Infrastructure performance working with vendors and teams - Actively participate in Requirements Gathering, Gap study, Solution design, and Acceptance Testing along with business users. - Leverage services from partners to ensure seamless support. - Responsible for finalizing the dashboard and publishing. - Review functioning of back office integration of applications (McApps Store module and RPA tool). - Manage vendor relationships for COTS systems. Ensure that the COTS systems are upgraded in a timely fashion. - Support the agency applications from a technical and operational perspective. - Ensure the change-management policies are adhered to for adds, changes, deletes, and deployments. - Maintain a schedule of updates, upgrades, and patches in consultation with appropriate business owners. - Be a single point of contact for business team post implementation and lead change requests and support the application along with Vendor.Qualifications:- Post Graduate/MBA - Minimum 8 Years with experience in leading Projects/Teams and hand on experience managing Microsoft D365 F&O ERP and business applications big Retail chain or FMCG - Should have been a part of at least 2-3 end-to-end implementations of any of the leading Microsoft D365 F&O ERP solutions in FMCG/Retail - Strong experience in greenfield implementations and upgrades - Deep knowledge of Finance, Maintenance & repairs, In-Store Sales and Supply chain processes in Retail

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