Quality Assurance Manager

3 weeks ago

New Delhi, India Creative Synergies Group Full time

About Creative Synergies Group:- Global technology services company - 40+ Fortune 500 clients - 95% revenue from US, Europe, Japan based customers. - Current Verticals: Transportation, Energy/Process Industry, Industrial Products, Hi-Tech - Product Engineering Services (PES): Digital, Embedded, Mechanical Services - Plant Engineering Services (Oil & Gas/ Process / Chemical Industries) - Manufacturing Engineering Services (Discrete Manufacturing Industries) - Founded by former Michigan State University professor, former Wipro (NYSE: WIT) EDS Chief Executive and serial entrepreneur Dr. Mukesh Gandhi - Locations: Headquartered in the U.S., multiple centers of delivery excellence in India (Bengaluru, Pune), branch offices in Germany, the U.K, the Netherlands, and Japan. - Culture: Creative is run on a culture of positivity, entrepreneurial spirit, customer centricity, teamwork, and meritocracyRole name - Quality Assurance Manager (Oil & Gas)Experience - 10 to 20 YearsTechnical Skills- Quality/CSAT Improvement in Plant and Process Engineering, Energy, Oil & Gas industry - Handled Detailed Engineering Projects Within The Plant Engineering - Internal Auditing Expertise - Strong Problem Solving Skills And Root Cause Analysis - Excellent Communication Skills - Knowledge of Quality - Stakeholder Management - Handled Delivery Excellence Role (Added advantage) - Technical background in Plant Engineering, with strong interest in transitioning to a Quality Assurance roleRoles and Responsibility- Drive Quality and CSAT Improvement initiatives in Plant Engineering - Drive Early Warnings and Risks mitigation plan across Plant Engineering BU - Perform Metrics Analysis and maintain Dashboards for visibility and decision-making - Enable Continuous Improvement using structured problem-solving tools and methodologies - Conduct Quality Process Trainings to enhance team competency - Drive Process Improvement Projects with measurable outcomes - Participate in Governance Reviews - Ensure ISO Certification readiness by identifying and closing process gaps - Conduct Project Reviews for quality, risk, and delivery assurance - Perform Internal Audits to strengthen process adherence and compliance - Work From Office RoleOther Skill Requirement- Engineering Services experience, with awareness of ODC (Offshore Development Center) engagements - Presentation Skills with proficiency in MS Office - Good at reading Piping, Fabrication Drawings, and Plant Layouts - Technical background in Plant Engineering with strong interest in moving into a Quality Assurance role

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