Salesforce Business Analyst

3 weeks ago


Hyderabad, India CloudFulcrum Full time

About CloudFulcrum:

CloudFulcrum is an innovative Salesforce DevOps transformation company, dedicated to providing top-notch Salesforce solutions and services. We specialize in creating custom solutions and enhancing internal CRM applications to ensure the highest level of efficiency and client satisfaction.


Job Description:


  • Quote/OM/SC/Ent/Asset experience
  • Good understanding in Opportunity to Invoice process
  • Good functional knowledge about SFDC system
  • Work closely with global and regional stakeholders, development teams, and architects to solve business problems
  • Writing user stories, acceptance criteria as per business needs
  • Driving Agile modeling sessions and leading the sprint demos and backlog grooming sessions
  • Manage customer relationships and day-to-day interactions & escalations.
  • Develop business case documents, business processes diagrams, and use cases
  • Analyze business requirements perform gap analysis and root cause analysis
  • Work with cross-functional teams to identify dependencies
  • Ensure compliance with SOX, business controls, and IT general controls
  • Good communication skills
  • Strong knowledge on Quote to Cash, Service contract, Entitlement using SFDC and NS.
  • Able to work directly with business to gather the requirements.
  • Translate the requirement to the technical team.
  • Facilitate User Testing, Planning and execution.
  • Able to run Scrum calls.


Key Skills:

  • Business Analyst
  • SFDC
  • Salesforce CPQ


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