Sap Customer Relationship Management Consultant

3 days ago

New Delhi, India Tech Mahindra Full time

Skill / Role : SAP CRM Technical ConsultantLocation: TechM-PAN India - Hybrid Working modeYears of Experience: 5 to 12 YearsJD / Job Summary:We are seeking a highly skilled Senior Software Developer with extensive experience in SAP CRM to join our dynamic team in Hyderabad. The ideal candidate will possess a deep understanding of SAP CRM technical aspects and will be responsible for developing, implementing, and maintaining software solutions that enhance our CRM capabilities. This role requires a proactive individual who can work collaboratively in a fast-paced environment and contribute to the overall success of our projects.Responsibilities:- Design, develop, and implement SAP CRM solutions based on business requirements. - Collaborate with cross-functional teams to gather and analyze requirements for CRM enhancements. - Perform system configuration, customization, and integration of SAP CRM with other systems. - Conduct thorough testing and debugging of applications to ensure high-quality deliverables. - Provide technical support and troubleshooting for SAP CRM-related issues. - Document technical specifications, processes, and user guides for future reference. - Stay updated with the latest SAP CRM trends and technologies to recommend improvements. - Mentor junior developers and provide guidance on best practices in SAP CRM development.Mandatory Skills:- Strong technical knowledge of SAP CRM, including configuration, customization, and integration. - Proficiency in ABAP programming language and experience with SAP UI5/Fiori. - Experience with SAP CRM modules such as Sales, Service, and Marketing. - Solid understanding of database management and SQL. - Ability to analyze complex business processes and translate them into technical solutions. - Excellent problem-solving skills and attention to detail. - Strong communication skills, both verbal and written.Preferred Skills:- Experience with SAP S/4HANA and its integration with SAP CRM. - Knowledge of other SAP modules (e.g., SD, MM) is a plus. - Familiarity with Agile methodologies and project management tools. - Experience in cloud-based CRM solutions.Qualifications:- Bachelor's degree in Computer Science, Information Technology, or a related field. - 7-10 years of experience in software development with a focus on SAP CRM. - Relevant SAP certifications are a plus.

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