User Experience Researcher

1 month ago

Gurugram, India Zupee Full time

UX Researcher



Location - Gurgaon (Onsite)

Years of Experience - 5-7 years

Department - Design/ Research



About the Job

As a User Experience Researcher specializing in Real Money Gaming (RMG) at Zupee, you will play a pivotal role in enhancing the user experience for our RMG platform. This role involves conducting comprehensive research, gathering insights, and collaborating with cross-functional teams to ensure our gaming experiences are engaging, intuitive, and meet the expectations of our users.



Key Responsibilities:

  • User Research in Gaming:
  • Plan and execute user interviews, surveys, and usability studies tailored to the unique aspects of real money gaming.
  • Work closely with product teams to understand user behaviors, preferences, and pain points in the gaming context.
  • Usability Testing for Gaming Platforms:
  • Design and conduct usability testing sessions specific to real money gaming platforms.
  • Collaborate with game designers and developers to implement user feedback and improve gaming interactions.
  • Data Analysis Mastery:
  • Analyze complex data sets, both quantitative and qualitative, to derive actionable insights and provide strategic recommendations for product improvements.
  • Utilize statistical methods to interpret user behavior patterns and trends.
  • Competitor Analysis in RMG:
  • Stay abreast of trends and advancements in the real money gaming industry.
  • Conduct thorough competitive analysis to identify opportunities and maintain a competitive edge.
  • Collaboration with Gaming Teams:
  • Collaborate effectively with gaming designers, product managers, and developers to integrate user insights seamlessly into the gaming development process.
  • Communicate research findings through clear and impactful presentations.
  • ​​Thought Leadership:
  • Stay abreast of industry trends, advancements, and emerging technologies within UX research.
  • Contribute to thought leadership within the organization through presentations, workshops, and knowledge-sharing sessions.
  • Vendor Management & Recruitment
  • Manage existing vendors and on-board new vendors for vendor selection and vendor relationships for research services.
  • Work with various partners and vendors to identify target groups for studies.
  • Influence and guide recruitment of participants through development of participant screeners that are relevant to each research project.
  • Ensure that the vendors present deep and detailed insights for studies that they are responsible for conducting.


Qualifications:

  • Bachelor’s or Master’s degree in Human-Computer Interaction, Psychology, UX Design, or a related field.
  • 3+ years of experience in user experience research with a proven track record of successful projects.
  • Proficiency in various research methodologies and tools.
  • Experience working with market research vendors.
  • Excellent analytical and problem-solving skills.
  • Strong communication skills, both written and verbal.


Preferred Skills:

  • Proven experience in user experience research within the real money gaming domain.
  • Experience with usability testing tools and software tailored for gaming environments.
  • Knowledge of UX/UI design principles.
  • Ability to thrive in a collaborative and fast-paced gaming environment.


Benefits:

  • Competitive salary with performance bonuses.
  • Opportunities for professional development and career advancement.
  • Comprehensive health and wellness programs.
  • Flexible work schedule to maintain work-life balance.


Join Our Winning Team:

If you're passionate about shaping the user experiences in the real money gaming space and eager to contribute to an innovative and dynamic industry, we invite you to join us. Apply now and let's create exceptional gaming experiences together

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