Automation Developer
2 weeks ago
We are seeking a Genesys AI Automation Specialist to lead the development and integration of AI-driven features, including bots (voice/chat), Agent Copilot, and knowledge base integrations within the Genesys Cloud CX environment. This role is central to delivering automation-first experiences and augmenting agent capabilities with AI tools.Key Responsibilities:Design, configure, and deploy voicebots and chatbots using Genesys Dialog Engine or third-party NLP platforms integrated with Genesys.Implement Agent Copilot features to assist agents with real-time suggestions, guided workflows, and automation triggers.Integrate and maintain knowledge bases and ensure accurate, contextual content is accessible across bots and Copilot.Collaborate with business teams to define high-value use cases and conversational flows.Work with APIs to connect bots with backend systems (CRM, ticketing, databases).Define and monitor AI KPIs such as containment rate, bot deflection, and agent assist impact.Continuously improve bot performance through training, analytics, and feedback loops.Skills & Qualifications:Experience in deploying conversational bots in Genesys Cloud CX (Dialog Engine, Bot Flows, Architect).Familiarity with natural language understanding (NLU) platforms like Google Dialogflow, Amazon Lex, or OpenAI.Experience in Agent Assist/Copilot implementation using Genesys AI or partner tools.Strong knowledge of knowledge base design, dynamic FAQs, and content optimization.Good understanding of REST APIs, webhooks, and data integration patterns.Genesys AI-related certifications are a strong advantage.
-
Industrial Automation Engineer
2 weeks ago
Chennai, Tamil Nadu, India MONK AUTOMATION PVT LTD Full time ₹ 1,80,000 - ₹ 3,60,000 per yearJob Opportunity at Monk Automation Pvt. Ltd.About Us: Located in Nashik, Maharashtra, Monk Automation Pvt Ltd. is a leading manufacturing and supply company specializing in Electrical/Electronic Control Systems for machine and plant automation. As an authorized System Integrator for Schneider Electric India Pvt Ltd. and Parker Hannifin, we provide complete...
-
Chennai, India JLK Automation Full timeService Engineer (Automation Manufacturing)*Job Summary:*We're seeking a skilled Service Engineer to provide technical support and maintenance services for our automation manufacturing equipment and systems. The successful candidate will *Key Responsibilities:*1. Troubleshoot and diagnose issues with automation equipment and systems (e.g., robotics, PLCs,...
-
Automation Developer
2 days ago
Chennai, Tamil Nadu, India ASE Structure Design Pvt Limited Full time ₹ 5,00,000 - ₹ 8,00,000 per yearPosition: Automation DeveloperRole SummaryWe are seeking a skilled AutoCAD developer with expertise in creating, optimizing, and maintaining Lisp programs, automation scripts, and custom toolsets to enhance CAD workflows and productivity. The ideal candidate will have strong experience in CAD automation, integration with external data sources, and developing...
-
Automation Developer
4 weeks ago
Chennai, India ASE Structure Design Pvt Limited Full timePosition : Automation Developer Role Summary We are seeking a skilled AutoCAD developer with expertise in creating, optimizing, and maintaining Lisp programs, automation scripts, and custom toolsets to enhance CAD workflows and productivity. The ideal candidate will have strong experience in CAD automation, integration with external data sources, and...
-
Automation developer
4 weeks ago
Chennai, India ASE Structure Design Pvt Limited Full timePosition: Automation DeveloperRole SummaryWe are seeking a skilled Auto CAD developer with expertise in creating, optimizing, and maintaining Lisp programs, automation scripts, and custom toolsets to enhance CAD workflows and productivity. The ideal candidate will have strong experience in CAD automation, integration with external data sources, and...
-
Automation Developer
5 days ago
Chennai, Tamil Nadu, India GT Global Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per yearDesigning and developing test automation scripts.Using test automation guidelines.Researching issues in software through testing.Collaborating with QA Analysts and Software Developers to develop solutions. Required Candidate profilePrevious experience as a test automation engineer.Proficiency in programming languages such as C# and Java.Excellent...
-
Automation Developer
2 weeks ago
Chennai, India Movate Full timeWe are seeking a Genesys AI Automation Specialist to lead the development and integration of AI-driven features, including bots (voice/chat), Agent Copilot, and knowledge base integrations within the Genesys Cloud CX environment. This role is central to delivering automation-first experiences and augmenting agent capabilities with AI tools.Key...
-
Automation Developer
2 weeks ago
Chennai, India Movate Full timeWe are seeking a Genesys AI Automation Specialist to lead the development and integration of AI-driven features, including bots (voice/chat), Agent Copilot , and knowledge base integrations within the Genesys Cloud CX environment. This role is central to delivering automation-first experiences and augmenting agent capabilities with AI tools. ...
-
Automation Developer
2 weeks ago
Chennai, India Movate Full timeWe are seeking a Genesys AI Automation Specialist to lead the development and integration of AI-driven features, including bots (voice/chat), Agent Copilot, and knowledge base integrations within the Genesys Cloud CX environment. This role is central to delivering automation-first experiences and augmenting agent capabilities with AI tools.Key...
-
Automation Developer
2 weeks ago
Chennai, India Movate Full timeWe are seeking a Genesys AI Automation Specialist to lead the development and integration of AI-driven features, including bots (voice/chat), Agent Copilot , and knowledge base integrations within the Genesys Cloud CX environment. This role is central to delivering automation-first experiences and augmenting agent capabilities with AI tools.Key...
