Operations Manager

Role Overview We are looking for ahands-on Operations Managerwho can manage end-to-end manpower operations, ensure seamless deployments, and get work done through teams effectively. The ideal candidate will be strong in coordination, client communication, and on-ground execution — especially in managingforklift operators, drivers, and other blue-collar staff . Key Responsibilities Overseeend-to-end site operations— from manpower planning and deployment to daily issue resolution. Supervise and guide field coordinators / site supervisors to ensure timely attendance, shift coverage, and client satisfaction. Get work done through people:drive accountability, discipline, and performance within teams. Handlerecruitment and onboardingof blue-collar manpower (forklift operators, drivers, loaders, helpers, etc.). EnsurePF/ESI and statutory compliancefor all deployed staff. Maintain regular communication with clients via email and calls; promptly address operational concerns and service quality. Track site performance through reports, attendance sheets, and manpower utilization MIS. Visit client locations periodically to review workforce, discipline, and documentation. Requirements Graduate with4–8 years of experiencein operations, manpower supply, or facility management. Proven ability tolead teams and get execution done through people . Working knowledge ofPF/ESI, onboarding, and blue-collar workforce compliance. Excellent communication and follow-up skills (both written and verbal). Willing to travelto multiple client sites across Delhi-NCR. Strong problem-solving mindset and ability to handle field challenges independently. Preferred Background Experience managing manpower for logistics, warehouses, or manufacturing clients. Exposure to forklift operator or driver deployments will be a strong plus. Would you like me to make aone-paragraph condensed versionof this (around 5–6 lines) suitable for LinkedIn or Naukri postings?You said: I want this person to fill in my operational roles for smg/ chandigarh/ or anywhere I need to be.ChatGPT said: Got it — you’re looking for someone who can act as youroperational right hand , capable of stepping into your shoes and managing sites (like SMG, Chandigarh, or anywhere required) independently. Here’s a refinedJob Descriptionwritten with that intent — focused on autonomy, reliability, and leadership: Job Title:Operations Manager – Manpower Deployment (Delhi / NCR) Location:Delhi (with travel to Chandigarh, SMG, and other client sites as required) Role Overview We are seeking aproactive and dependable Operations Managerwho can independently manage end-to-end manpower operations across multiple client locations. The ideal candidate will serve as anextension of senior management , ensuring operational smoothness at sites like SMG, Chandigarh, and other regions — taking complete ownership of deployment, compliance, and client coordination. Key Responsibilities Manageend-to-end manpower operationsincluding recruitment, onboarding, deployment, attendance, and site discipline. Act as the on-ground lead forsites across Delhi-NCR, Chandigarh, or other regions , ensuring smooth day-to-day functioning. Take ownership offorklift operator and driver deployments , ensuring timely mobilization and replacement when required. Get work done from teams— supervise coordinators, field staff, and supervisors to ensure productivity and accountability. Liaise directly withclients for site operations , handle escalations, and maintain excellent communication over email and phone. EnsurePF/ESI and statutory compliancefor all deployed manpower. Regularly review site performance and submit reports / MIS to management. Travel as needed to handle new client setups, audits, and workforce issues. Requirements Graduate with4–8 years of hands-on experiencein manpower operations or facility management. Strong leadership and follow-up skills — able totake ownership and deliver results without daily supervision. Good understanding ofblue-collar workforce management , especially forklift operators and drivers. Proficient inExcel, reporting, and email communication . Willing to travel frequently(Delhi, NCR, Chandigarh, and other regions). Working knowledge ofPF/ESI, labour compliance, and statutory documentation . Preferred Background Experience with logistics, warehouse, or industrial clients. Exposure to handling clients likeGodrej, Delhivery, or SMGpreferred. Someone who thrives on accountability, ownership, and operational discipline. Salary Range 25000-35000 per month depending on experience