Field Engineer

4 weeks ago

Chennai, India EIL Global IT Solutions and Services Pvt Ltd Full time

Greetings,


We are currently looking for IT Hardware & Desktop Support Engineers for a long-term contract position based in Chennai .


Working Days: Monday to Saturday (Full-time availability)

Working Hours: 9am to 6pm (depends on client)

Payment Model: Per Ticket Basis


Only candidates from Chennai are preferred


Details:

  • The engineer will be present on-site full-time, from Monday to Saturday.
  • Payment will be processed based on the number of tickets (incidents, service requests) attended and successfully resolved.
  • No fixed monthly salary will be applicable only payment per resolved ticket


Required Skills & Experience:

  • Trained on Desktop, Portable, and Workstation latest technologies both hardware & software.
  • Hands-on experience in hardware installation and troubleshooting .
  • Capable of handling:
  • Network Interface Cards
  • Removable media devices (SCSI/IDE/SATA/SAS)
  • Optical Drives (Blue-ray/DVD-ROM/CD-ROM)
  • Tape Backup Units
  • RAID Setup on PC
  • Other associated peripherals.
  • Must own a two-wheeler (Bike) for commuting between client sites.


Job Description:

  • Daily ticket assignment: 5-6 tickets per day.
  • Responsible for collecting devices from warehouse and visiting respective client sites for onsite part replacement and issue resolution .
  • Must follow standard processes and documentation protocols for ticket closures and hardware replacements.


Onboarding Details:

  • Mandatory Training: Selected candidates to attend training
  • Onsite Work Commencement: Immediate


Location: Chennai (Multiple sites)


Candidate Eligibility & Onboarding Conditions Field Engineer (Chennai)


Own Bike with Valid Driving License

  • Must possess a valid two-wheeler driving license.
  • Must have their own bike for daily commute to client sites.


Willingness to Work as Field Engineer

  • Should be comfortable travelling to minimum 4 to 5 sites per day within Chennai city.


Compensation Structure

  • Should be OK to work for per ticket (this amount is inclusive of travel, fuel, and all expenses).


Training & Assessment

  • Must attend an unpaid training for 2 weeks conducted by the client.
  • Must clear two technical assessments/tests during/after training.
  • Based on performance, the training period may extend OR they will start getting service tickets once their Tech ID is created by the client.


Notice Period for Dropout

  • In case the candidate wishes to discontinue after onboarding or during training, they must provide a minimum of 2 weeks to 1 month notice.


If interested please share your updated resume to with subject line "Field Engineer - Chennai"



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