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Online Sales Manager
4 weeks ago
About Derewala Industries Ltd.:Derewala is a name synonymous with innovation, sustainability, and quality in the world of jewelry manufacturing. With cutting-edge technology and a global clientele, we are committed to creating timeless pieces while maintaining eco-friendly practices. Since our humble beginnings in 1987, we have adhered to the highest standards of quality and on-time delivery. Headquartered in Jaipur, India's jewellery hub, Derewala has expanded its global footprint, serving esteemed clients in over 30 countries across 6 continents.Job location - Sitapura Industrial Area, Tonk Road, Jaipur.Working Days- 6Position Overview: We are seeking an experienced and dynamic Online and Offline Sales Manager to join our team at NISHANI (Jewellery Brand). The ideal candidate will be responsible for managing and driving sales across both online and offline channels, ensuring growth, profitability, and a superior customer experience. This role will require a strategic approach to both digital sales and traditional retail sales, leveraging the best of both worlds to enhance our brand presence and increase revenue.Key Responsibilities:Online Sales Management:- Develop and execute strategies to drive online sales, increasing revenue through the company’s e-commerce website, online marketplaces, and other digital platforms.- Oversee the management of online product listings, ensuring high-quality images, detailed descriptions, and proper categorization to optimize search results and conversion rates.- Collaborate with the digital marketing team to create online campaigns (social media, email, paid ads) that promote product launches, special offers, and seasonal collections.- Implement SEO and SEM strategies to enhance online visibility and increase organic traffic to the website.- Track and analyze online sales data, including customer behavior, conversion rates, and sales trends, to identify opportunities for improvement.- Ensure the highest level of customer satisfaction by managing online customer inquiries, returns, and exchanges in a timely and professional manner.- Stay updated on industry trends, competitors, and e-commerce best practices, making recommendations for growth.Offline Sales Management:- Develop and implement sales strategies for offline channels, including retail stores, pop-up shops, exhibitions, and events, to increase brand visibility and sales.- Oversee the management of retail sales teams, ensuring excellent customer service, product knowledge, and consistent sales performance.- Monitor inventory levels to ensure that both online and offline channels are well-stocked with the latest collections, ensuring timely stock replenishment.- Lead and organize in-store events, promotions, and exclusive launches to attract foot traffic and increase sales.- Build and maintain strong relationships with key retail partners, clients, and customers, ensuring a personalized shopping experience.- Collaborate with visual merchandising teams to ensure that jewelry displays in-store reflect the brand’s image and entice customers.
