
Quality Auditor, AGI Data Services
1 week ago
Key job responsibilities :
* Conduct quality audits on individual workflows and units delivered by Data Associates
* Coach and calibrate Data Associates co-located at your site to improve performance
* Provide detailed insights on Data Associate-level quality and identify root causes of issues
* Perform manual reviews to validate automated quality measurement systems
* Document and report quality findings accurately and efficiently
* Perform audits to support deep dives and escalations as needed
* Maintain strict compliance with quality standards and procedures
* Work closely with Quality Audit Managers to improve processes and implement best practices
* Contribute to continuous improvement initiatives within the quality assurance team
Internal job description:
Basic qualifications:
* Strong analytical and problem-solving skills
* Excellent attention to detail
* Strong communication skills in Business English Experience with quality management tools and systems
* Ability to work in strict compliance with internal guidelines
* Understanding of data annotation and quality metrics
* Proficiency in Excel and data analysis tools Ability to work effectively in a team environment
* Adaptability to changing priorities and workloads
Preferred qualifications:
* Prior experience in a quality assurance role within the tech industry
* Familiarity with AI and machine learning concepts
* Experience with speech or language data Amazon is an equal opportunities employer.
BASIC QUALIFICATIONS
Basic qualifications:* Strong analytical and problem-solving skills
* Excellent attention to detail
* Strong communication skills in Business English Experience with quality management tools and systems
* Ability to work in strict compliance with internal guidelines
* Understanding of data annotation and quality metrics
* Proficiency in Excel and data analysis tools Ability to work effectively in a team environment
* Adaptability to changing priorities and workloads
PREFERRED QUALIFICATIONS
* Prior experience in a quality assurance role within the tech industry* Familiarity with AI and machine learning concepts
* Experience with speech or language data
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
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