Business Analyst

AtFreightFox, we’re reimagining how India’s manufacturing enterprises move freight — with data, intelligence, and technology at the core. We’re seeking aBusiness Analystwho thrives at the intersection ofoperations, analytics, and technologyto turn complex logistics challenges into smart, scalable solutions.As a Business Analyst, you will act as theanalytical engineof the business — translating data into insight, identifying process gaps, and enabling technology teams with structured, validated business requirements. You’ll collaborate with multiple functions — operations, product, engineering, andcustomers— to drive continuous improvement and digital transformation.This role is perfect for someone who enjoyssolving problems with data, understandssupply chain and manufacturing workflows, and is eager to contribute to thegrowth journey of a startup.Key Responsibilities1. Business Understanding & Process Mapping Partner with stakeholders to understand core operational processes, dependencies, and bottlenecks. Map and document “As-Is” and “To-Be” workflows across logistics, SCM, and manufacturing functions. Identify automation and digitization opportunities that can enhance speed, visibility, and accuracy.2. Data Analysis & Insight Generation Gather, clean, and analyze datasets from multiple systems to identify trends, inefficiencies, and performance drivers. Build and maintainBI dashboards (Power BI / Tableau)and reports to track KPIs across operations, customer delivery, and cost optimization. Present insights that guide business decisions — from process redesign to product enhancements.3. Requirement Gathering & Solution Design Work with cross-functional teams to define business needs and translate them intoclear, structured requirementsfor development. DraftBRDs, FRDs, and user storiesthat reflect measurable outcomes. Collaborate with product and tech teams during UAT and deployment to ensure solutions align with expectations. Design and Deliver Solutions to customers with strong support and lead Change Management with Customer Support Teams at the customer's end.4. ERP & System Enablement Support ERP or related platform implementations by aligning configurations with process logic. Validate data accuracy, process flows, and system usability through real-time testing and feedback loops.5. Performance Measurement & Continuous Improvement Monitor post-implementation performance and adoption. Recommend data-backed improvements to drive ROI, efficiency, and customer satisfaction.QualificationsBachelor’s or Master’s degree inEngineering, Business, Information Systems, or related discipline. 1–5 years of experienceas aBusiness Analyst / Data Analyst / Process Analyst, preferably inlogistics, manufacturing, or supply chain. Proven track record of working instartup or fast-paced environments. Experience inERP implementation or process automationprojects is a strong advantage.Skills & CompetenciesDeep understanding oflogistics, SCM, or manufacturing workflows. Strong proficiency inExcel (advanced), Power BI, or Tableau. Hands-on experience withdata modeling, KPIs, and performance dashboards. Familiarity withERP, WMS, CRM, or similar systems. Excellentrequirement documentation, process mapping, and analytical skills. Knowledge ofAgile collaboration tools(Jira, Confluence) preferred. Strong business acumen with the ability to connect data to decision-making. Self-driven, curious, and comfortable navigating ambiguity.Traits We ValueAnalytical & Curious:You question the status quo and use data to find better ways. Detail-Oriented:You love structured problem-solving and crisp documentation. Collaborative:You work seamlessly across business and tech teams. Outcome-Focused:You translate insights into measurable impact. Adaptable:You thrive in a dynamic, startup ecosystem. Customer-First:You think of value creation before deliverables.What You’ll GetA front-row seat in ahigh-growth startupshaping India’s logistics transformation. Opportunities tobuild analytical frameworksand influence key business decisions. A collaborative environment withleaders who value innovation and ownership. Competitive compensation andESOPsfor long-term contributors. The freedom tocreate meaningful change— from data to decision.About FreightFoxAtFreightFox, we’re on a mission to make industrial logisticssmarter, faster, and transparent. We empower manufacturing enterprises withreal-time visibility, intelligent data insights, and tech-enabled freight solutionsthat redefine efficiency and customer satisfaction.If you’re passionate aboutdata, operations, and digital transformation— and want to see your work directly impact how India moves — this is your place to be.