Customer Service Executive – International Process
6 days ago
Job Title: Customer Service Executive – International Process Location: Spaze Itech Park,unit 1025-1026,10 th Floor,Tower B3,Sohna road Gurugram,Sec-49- 122018 Department: Customer Experience / Operations Experience Required: 7+ years Employment Job Summary: We are looking for a highly skilled and customer-focused professional to join our international customer service team. The ideal candidate should possess exceptional communicationskills, in-depth process knowledge, and a passion for delivering world-class customer experiences. As part of a global organization, you will be responsible for managing international client interactions, resolving queries efficiently, and ensuring customer satisfaction through professional, proactive, and empathetic engagement.Key Responsibilities: Handle inbound and outbound customer interactions via phone, email, and chat for international clients Provide prompt, accurate, and courteous responses to customer inquiries, requests, and complaints Identify customer needs and offer suitable solutions while maintaining service quality standards Collaborate with internal departments to ensure timely resolution of issues and seamless service deliveryMaintain accurate documentation of customer interactions in CRM systems Meet or exceed performance metrics such as response time, customer satisfaction, and quality assurance scores Contribute to process improvement initiatives to enhance efficiency and service excellence Stay updated with product knowledge, company policies, and market trends to provide informed supportRepresent the company with professionalism, empathy, and integrity in every customer interactionKey Skills & Competencies:Excellent verbal and written communication skills in English (additional language proficiency is a plus)Strong interpersonal skills and the ability to build rapport with international clientsSound understanding of customer service principles and best practicesAbility to handle pressure, multitask, and adapt to a fast-paced work environmentAnalytical thinking and problem-solving attitude with attention to detailProficient in Zendesk platform,MS Office, and customer support platformsPositive attitude, team spirit, and a commitment to continuous improvementQualifications:Bachelor’s degree in any discipline (Business Administration, Communication, or related field preferred)7+ years of experience in international customer service or client support rolesExperience working with global clients or in a BPO/IT-enabled service environment preferredWhy Join Us:Opportunity to work with a leading international organizationExposure to global customer service standards and best practicesSupportive work culture that values growth, learning, and employee well-beingCompetitive compensation and career advancement opportunities
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Customer Relations Executive
3 weeks ago
Meerut, India SWITRUS HOLIDAYS Full timeJob Title: Customer Relations Executive (Tele-Sales) Jobs Review: We are looking to hire an experienced, customer-oriented Customer Relation Executive to utilize inbound and outbound telephone calls to achieve sales targets. The ideal candidate will be responsible for generating sales, building client relationships, and promoting our travel services and...
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Customer relationship executive
1 day ago
Meerut, India SkyBlue — Your Creative Space Full timeCustomer Relationship Executive Sky Blue Experience Studio | SBR, Ahmedabad | Full-Time Sky Blue is a Creative lifestyle retail brand offering thoughtfully curated stationery, premium gifting and creative art supplies, and office essentials. Our Sky Blue Experience Studio at SBR, Ahmedabad, reflects the elevated retail experience we stand for, contemporary,...
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Sales & Marketing Executive in Meerut
1 week ago
Meerut, Uttar Pradesh, India Stag International Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAre you a dynamic and results-driven individual with a passion for sales and marketing? Do you have a proven track record of success in driving revenue growth and building strong relationships with clients? If so, we have the perfect opportunity for you at Stag InternationalKey ResponsibilitiesDevelop and implement strategic sales plans to achieve company...
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Claims process executive
4 weeks ago
Meerut, India Thinkbridge Full timeAbout thinkbridgeWe are a global digital product development firm that helps growth-stage companies gain the technology sophistication and maturity of leading modern digital businesses. We differentiate ourselves by delivering exceptional quality at scale and speed with our thinkstack accelerators. We started with the vision of being able to build amazing...
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Customer Service Specialist
3 weeks ago
Meerut, India Perpenny Full timeCompany DescriptionPerPenny is a dynamic startup providing a platform for posting projects and hiring skilled workers on an hourly or daily basis. With features like skill matching, secure payments, and 24/7 support, PerPenny revolutionizes the freelance landscape. Employers save time finding talent, while freelancers gain access to a wide array of...
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Customer Service Specialist
2 weeks ago
Meerut, India Perpenny Full timeCompany DescriptionPerPenny is a dynamic startup providing a platform for posting projects and hiring skilled workers on an hourly or daily basis. With features like skill matching, secure payments, and 24/7 support, PerPenny revolutionizes the freelance landscape. Employers save time finding talent, while freelancers gain access to a wide array of...
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Customer Service Specialist
3 weeks ago
Meerut, India Perpenny Full timeCompany DescriptionPerPenny is a dynamic startup providing a platform for posting projects and hiring skilled workers on an hourly or daily basis. With features like skill matching, secure payments, and 24/7 support, PerPenny revolutionizes the freelance landscape. Employers save time finding talent, while freelancers gain access to a wide array of...
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Customer Service Specialist
1 week ago
Meerut, India Perpenny Full timeCompany DescriptionPerPenny is a dynamic startup providing a platform for posting projects and hiring skilled workers on an hourly or daily basis. With features like skill matching, secure payments, and 24/7 support, PerPenny revolutionizes the freelance landscape. Employers save time finding talent, while freelancers gain access to a wide array of...
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Customer Service Specialist
4 weeks ago
Meerut, India Perpenny Full timeCompany Description PerPenny is a dynamic startup providing a platform for posting projects and hiring skilled workers on an hourly or daily basis. With features like skill matching, secure payments, and 24/7 support, PerPenny revolutionizes the freelance landscape. Employers save time finding talent, while freelancers gain access to a wide array of...
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Customer Service Specialist
4 weeks ago
Meerut, India Perpenny Full timeCompany Description PerPenny is a dynamic startup providing a platform for posting projects and hiring skilled workers on an hourly or daily basis. With features like skill matching, secure payments, and 24/7 support, PerPenny revolutionizes the freelance landscape. Employers save time finding talent, while freelancers gain access to a wide array of...
