Manager Investment and performance reporting

Manager Investment and performance reporting

Who is Private Client Resources (PCR)?

PCR is a fast growing, dynamic, global FinTech company focused on changing the way wealthy families and their advisors view their financial assets and make financial decisions. PCR delivers a safe, efficient, and scalable technology platform to consolidate and globally share data from thousands of banks, custodians, and fund managers. We are trusted by over 250 firms that span the entire wealth management spectrum including leading global private banks, advisors, wealthy families, and wealth-tech firms.

What is the Reporting Analyst role?

As a Reporting Analyst, in this non-client facing role, you will play a crucial part in ensuring that our clients receive timely and accurate reports and data while collaborating with internal PCR client-facing, operations and technology teams. Your role is to uphold a high standard of client support, coordinate with various departments, and streamline processes to meet client specifications. You will work as part of a global team collaborating and interfacing with PCR teams as well as the world’s most important financial firms.

As a Reporting Analyst you seek to deliver a best-in-class client experience for all clients - coordinating with various PCR teams to manage and drive activities required to provide clients with timely and accurate reports and data requests per their specifications. Activities include producing prescribed reports, documentation of processes, status, issues and continually striving for client satisfaction. The complexity of client needs varies from smaller clients which use standard reports and services to enterprise scale clients with complex technical integrations and other customizations.

This Reporting Analyst role at PCR offers an opportunity to be an integral part of a global team working behind the scenes to support our clients effectively while collaborating with various internal departments.

What will my mission statement be?

I will be a collaborative team member that the teams I work with trust to communicate proactively and produce timely and accurate results to meet client business needs.

What tools and processes will I have to accomplish my mission?

• Client request management and ticketing (JIRA and proprietary system)

• Knowledge and content management (Confluence)

• Operational transparency dashboards to monitor client health and requests

• Portal configuration tools to shape client reporting

• Proprietary data aggregation and processing platform

• Communication tools (MS Teams, Zoom, Slack)

What would my day look like?

• 70% managing client reporting and workflows working closely with client-facing teams to deliver timely and accurate end investor reports

• 20% internal coordination with PCR resources to deliver cross-departmental requests

• 10% managing internal reporting, task management

What is the nature of the team I will work with?

You will be a member of the Client Service team and work closely with the globally based Client-Facing, Operations and Technology teams.

Key Responsibilities:

• Internal Coordination: Collaborate with PCR's client-facing service, operational and technology teams to manage and fulfill cross-departmental requests and deliverables.

• Client Reporting and Data Support: Manage client requests managing and reporting workflows to deliver timely and accurate end investor reports

• Client Request Documentation: Document and manage client requests, ensuring clarity and accuracy in their execution.

• Issue Resolution: Proactively identify potential issues and roadblocks for clients and develop action plans to address them effectively.

• Cross-Functional Collaboration: Manage challenges and requests involving internal PCR teams to resolve client issues efficiently.

• Product Development Support: Capture and document client requests for submission to development teams, contributing to product enhancements and feature prioritization.

Skills and Qualifications:

• Education: Any Graduate in finance or other related field

• Experience: 8-10 years of experience in financial services and/or wealth management sector of with demonstrated basic knowledge of financial products, concepts especially IRRs, TWRs etc., practices, and processes

• Technical Skills: Strong preference for candidates with back-office experience in Portfolio Accounting and/ or Performance Reporting applications/ software. Working knowledge of MS Windows and MS Office.

• Strategic Thinking: Ability to maintain a strategic, big-picture view while effectively handling details.

• Problem-Solving: Prioritize challenges, propose solutions, and track them to successful completion.

• Client-Centric: Passion for delivering excellent client service, with a continuous improvement mindset. Experience in managing international clients is preferable.

• Effective Communication: Proactive and clear communication, both verbal and written.

• Team Collaboration: Work collaboratively with cross-functional teams to support timely and accurate investor reports.

• Financial Industry Knowledge: Basic knowledge of financial products, concepts, practices, and processes.

• Back Office Investment Support Experience: At least 5 years prior experience in financial services, particularly in performance reporting, portfolio accounting and/ or related roles

• Asset Management Knowledge: Understanding of asset management, financial reporting, and high net worth investing.

• Independence: Ability to work independently, research, and resolve client issues.

• Analytical Skills: Strong problem-solving, analytical, and critical thinking skills.

• Adaptability: Ability to manage multiple complex issues and adapt to changing priorities.

This Reporting Analyst role at PCR offers an opportunity to be an integral part of a global team working behind the scenes to support our clients effectively while collaborating with various internal departments.

Please Note: We are looking for Mumbai based Candidates.

What opportunities for advancement do I have?

There are many opportunities to grow in the Reporting Analyst role including more senior client facing responsibilities and supervisory opportunities. Additionally, the skills you learn will be valuable in other areas including our product management, pre-sales, and operations teams.

Why Choose to Work at PCR?

While established, PCR’s culture is more closely aligned to one of a startup. We value self-starters, learners, contributors, and creators that thrive on continuous improvement. We are also committed to an environment that appreciates the personal and professional objectives of our team members and fosters a culture of listening and inclusion.

PCR is invested in the success of its employees. Employees are empowered through the company’s values to build trust, exhibit passion and to be team players. Through diversity and inclusion our employees bring different experiences and views that will drive innovation and collaboration that will benefit each other, our clients, partners, and stakeholders. We are committed to providing our employees with competitive compensation and benefits, training, opportunity for advancement, flexibility and work life balance and a safe place to work.

PCR is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: All employment decisions at PCR are based on business needs, job requirements and individual qualifications, without regard to national, social, or ethnic origin, sex, age, physical, mental, or sensory disability, sexual orientation, marital status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.