Female Freshers in Customer Care in Reputed IT industry-15k-Dahisar-Mumbai-Maharashtra-Vignesh-9152028133
3 weeks ago
JOB DETAILS
1) Open and maintain customer accounts by recording account information
2) Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; 3)Selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
4) Maintain financial accounts by processing customer adjustments
5) Recommend potential products or services to management by collecting customer information and analyzing customer needs
6) Prepare product or service reports by collecting and analyzing customer information
7) Contribute to team effort by accomplishing related results as needed
8) Manage large amounts of incoming calls
9) Generate sales leads
10) Identify and assess customers’ needs to achieve satisfaction
11) Build sustainable relationships of trust through open and interactive communication
12) Provide accurate, valid and complete information by using the right methods/tools
13) Meet personal/team sales targets and call handling quotas
14) Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
15) Keep records of customer interactions, process customer accounts and file documents
16) Follow communication procedures, guidelines and policies
17) Go the extra mile to engage customers
18) Resolve customer complaints via phone, email, mail or social media
19) Use telephones to reach out to customers and verify account information
20) Greet customers warmly and ascertain problem or reason for calling
21) Cancel or upgrade accounts
22) Assist with placement of orders, refunds, or exchanges
23) Advise on company information
24) Take payment information and other pertinent information such as addresses and phone numbers
25) Place or cancel orders
26) Answer questions about warranties or terms of sale
27) Act as the company gatekeeper
28) Suggest solutions when a product malfunctions
29) Handle product recalls
30) Attempt to persuade customer to reconsider cancellation
31) Inform customer of deals and promotions
32) Sell products and services
33) Utilize computer technology to handle high call volumes
34) Work with customer service manager to ensure proper customer service is being delivered
35) Close out or open call records
36) Compile reports on overall customer satisfaction
37) Read from scripts
38) Handle changes in policies or renewals
39) Resolve customer complaints via phone, email, mail or social media
FUNCTIONAL AREA
Recruitment of telecaller in Mumbai,Recruitment of telecaller in India, Telecaller recruiter in Mumbai, Recruitment of telecaller in Maharashtra, telecaller recruitment agencies in Mumbai, IT recruitment agency in India, IT recruitment consultant in India, IT recruitment agency in Delhi, IT recruitment consultant in Delhi, Jobs in Dahisar, Jobs in Mumbai, Jobs in a Reputed IT Industry, Customer Care Jobs in Dahisar, Customer Care Jobs in Reputed IT Industry.
Apply Now
-
Mumbai, India Seven Consultancy Full timeJOB DETAILS 1) organising sales visits2) demonstrating and presenting products 3) establishing new business 4) maintaining accurate records 5) attending trade exhibitions, conferences and meetings 6) reviewing sales performance 7) negotiating contracts and packages 8) aiming to achieve monthly or annual targets. FUNCTIONAL AREA IT recruitment...
-
Navi Mumbai, India Seven Consultancy Full timeJOB DETAILS 1. Manage incoming and outgoing calls.2. Resolve product or service problems by clarifying the customer's complaint. 3. determining the cause of the problem; selecting and explaining the best solution to solve the problem. 4. expediting correction or adjustment; following up to ensure resolution. 5. Manage CRM tool. 6. Prepare product or...
-
Jr. Sales
5 days ago
Mumbai, India Fast Track Jobs Full time**We are Looking 04 " Jr. Sales (Female)" ( Fresher / Experience ) At. Dahisar (E) Sal. 15K to 18K P.m For Interview call to Mr. Dheeraj. 8308360170** Designation: Jr. Sales (Female) **Industry : pharma / chemical - preferable** **Salary**: 15K - 18K pm Experience: Fresher / Experience Location: Dahisar (E) **And Also Share This opportunity to Your Friends...
-
Jr. Sales
2 weeks ago
Dahisar, Mumbai, Maharashtra, India Fast Track Jobs Full time**We are Looking 04 " Jr. Sales (Female)" ( Fresher / Experience ) At. Dahisar (E) Sal. 15K to 18K P.m For Interview call to Mr. Dheeraj. 8308360170** Designation: Jr. Sales (Female) **Salary**: 15K - 18K pm **Qualification : B.sc ( Chemistry ) Only** Experience: Fresher / Experience Location: Dahisar (E) **And Also Share This opportunity to Your Friends...
-
[Apply in 3 Minutes] Babysitter wanted in Mumbai
3 weeks ago
Mumbai, India Jobted IN C2 Full timeA babysitter wanted in Mumbai for 1 child, babysitting in Mumbai. We need female babysitter for baby girl Time 9 to 7 pm for mon to sat 1 hr break will be given for lunch in between . Budget is 15k per month. Please let me know if possible. They have to just take care of her in all ways like make her sleep, make her eat and play.. etc
-
Mumbai, India Seven Consultancy Full timeJOB DETAILS Acquiring corporate clients & meeting sales target.Client relationship management, client servicing & account management. Understanding client’s requirements, presenting customized gift solutions & quotation End-to-end co-ordination of orders with manufacturing department & ensuring client satisfaction. Corporate sales experience with...
-
Mumbai, India Seven Consultancy Full timeJOB DETAILS Data research, Fixing of Appointments, Telecalling,Customer ServiceCo-ordinating with our senior Sales Team Laptop is Must, HSC Passed , Graduate Female candidates,Freshers can apply FUNCTIONAL AREA Telesales, Telecalling, Inside Sales, Telesales Executive, Telecalling Officer, Sales Assistant, Co-ordination Work, Data Research, Customer...
-
Mumbai, India Seven Consultancy Full timeJOB DETAILS 1) New sales opportunities through lead follow-up and outbound cold calls and emails.2) Research on Industrial and Non Industrial Projects across India 3) Find correct person to reach through self-research and passing through Operator/Reception 4) Understand customer needs and requirements 5) Route qualified opportunities to the appropriate...
-
Dentist- Mumbai
5 days ago
Mumbai, India Orthosquare Multispeciality Dental Clinic Full timeWe are looking for Dentist in Mumbai for below locations: Dahisar, Mulund, Borivali, Juhu and Byculla (E) - Performing dental procedures, such as extractions, root canals, and filling cavities. - Prescribing medications for dental problems, such as pain medications or antibiotics. - Giving clients sedatives or anesthesia prior to administering treatments. -...
-
Mumbai, India Seven Consultancy Full timeJOB DETAILS • Candidates must have good communication skills.English essential • Result oriented outbound calls • Attending daily to frequent inbound TeleCalls (ACD) from Existing & New Home Loan Customers • Answer customer calls in a professional / pleas FUNCTIONAL AREA Jobs in Bank,Customer care executive jobs in mumbai,Banking jobs in...
