User Experience Designer

3 days ago

New Delhi, India HCLTech Full time

We are hiring for User Experience Designer (UXD)Position SummaryWe’re seeking a Senior UX Designer to lead the design of seamless, scalable, and meaningful digital experiences across customer-facing products and platforms. This role sits at the intersection of human-centered design, product strategy, and digital innovation—crafting intuitive, accessible, and forward-looking solutions in close partnership with product managers, developers, researchers, and customer stakeholders.You’ll be instrumental in shaping end-to-end experiences that not only meet user needs but also anticipate them—leveraging AI-powered capabilities and behavioral insights where relevant. Your work will guide how customers engage with our products, helping define how intelligence and simplicity can coexist.Key ResponsibilitiesExperience Design & Execution- Own the UX design process from discovery to delivery across key customer journeys and product workflows. - Create wireframes, prototypes, user flows, and interaction patterns that bring product ideas to life. - Balance short-term delivery with long-term experience coherence, ensuring a high bar of quality and consistency.Collaboration & Influence- Work cross-functionally with product teams, engineers, content designers, and stakeholders to frame problems, co-design solutions, and iterate based on user feedback. - Contribute to the development of design systems and standards that scale across teams and platforms. - Facilitate design critiques, collaborative workshops, and stakeholder alignment sessions.AI-Infused Design Thinking- Design for increasingly intelligent user experiences—leveraging personalization, prediction, or automation in ethically responsible ways. - Collaborate with data and product teams to ensure AI-driven features are intuitive, transparent, and human-centered. - Contribute to human-in-the-loop workflows, surfacing complexity with clarity and care.User Research & Validation- Partner with UX researchers or conduct lightweight user testing to validate concepts and gather actionable feedback. - Analyze usage data and behavioral trends to inform design decisions and optimize experience flows. - Use insights to refine prototypes and enhance product usability and satisfaction.Qualifications- 7–10 years of experience in UX, interaction design, or product design roles, ideally on customer-facing or enterprise platforms. - Strong portfolio demonstrating end-to-end design process, systems thinking, and polished execution across responsive web or native mobile applications. - Solid grasp of interaction design, information architecture, and visual design principles. - Experience collaborating in agile product environments and working closely with developers and product managers. - Strong proficiency in Figma, Storybook, Adobe CC, or similar design tools. - Ability to communicate clearly and confidently with stakeholders at all levels.Preferred Qualifications- Experience designing within AI-enhanced or data-rich products. - Familiarity with accessibility standards (WCAG) and inclusive design practices. - Background or interest in service design, behavioral psychology, or data visualization. - Experience contributing to or evolving a shared design system.

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