Senior/Lead Engineer-NMS

7 days ago

Bengaluru, India Tejas Networks Full time

About Tejas Networks

Tejas Networks is an R&D-driven organization focused on being at the forefront of technological advancements in the field of telecommunications. With an R&D team comprising of more than 50% of the organization strength, we have continued to invest in the development of new product capabilities. Our products span across carrier-grade OTN/DWDM, xPON based fiber broadband,Wireless, wireless broadband, Ethernet switching and routing and more. HW and SW are fully designed, manufactured and developed in India…a true pioneer of “Make in India” initiative.

Tejas is one of the leading innovators in India’s ICT sector with over 349 patents and a large repository of 280+ semiconductor IPs. Tejas is actively contributing to global 5G standards through its work in India’s telecom standards organization (TSDSI). All this has been done with an energetic & dedicated team of engineers, for whom no problem is unsolvable.


What will you do at Tejas?

Product Engineering team owns:

Platform and software validation for the entire product portfolio

Automation Framework Development for the entire product portfolio

Develop and deliver customer documentation and training solutions

Compliance with technical certifications like TL9000, TSEC etc.

Level3 Technical Assistance for the customer escalations

Team works closely with PV, PLM, R&D, Sales and Customer Account teams to innovate and develop network deployment strategy for a broad spectrum of networking products and software solutions. As part of this team, you will get an opportunity to validate, demonstrate and influence new technologies to shape future optical, routing, fiber broadband and wireless networks.



As a Lead/Staff Engineer, you will be responsible for:


Responsibilities

Interact with Tejas Level-1 Support and field Engg. (Level-2 support ) for providing assistance on reported issue.

Debug/analyze and if required try to reproduce field issue in Tejas lab with customer database and interact with Product Verification (PV)/ Research and Development (R&D) team to analyze the issue further.

Track the Field Bugs/Enhancements with PLM (Product Line Manager)

  • Provide mentoring and specific knowledge transfer to other members of the TAC team
  • Raise/follow up the issue with design following sufficient debugging/analysis of the issue as required

Document the troubleshooting steps and provide regular training to field teams

Provides guidance and promotes teamwork

Prioritizes own work in line with the team objectives

Ensure that response and resolution time lines are met for field issues, as per committed SLA to customer

Involving in field scenario test cases with PV team


Experience / Skill Required

Around 12-15 years of experience with BE/B.Tech/M.Tech Degree (ECE/IT/CSE/Communication System/ Comm.& networks/ Telecom Sys.)

Good understanding and hand-on experience of EMS/NMS and OSS (REST/MTOSI/TMF) and work experience on NMS functionalities such as FCAPS.

Strong hold on EMS/NMS FCAPS functionalities and debugging

Integration of OSS (TMF814 and REST API, MTOSI) and debugging. Strong Knowledge and Hands-on experience on RHEL,Ubuntu OS installations and upgradations

Strong knowledge and hand-on experience in MYSQL Database.

Hands on experience on Linux RHEL OS installation

Hands on experience in EMS/NMS/NBI application installation.

Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex EMS/NMS related issues.

Excellent Verbal/Written communication skills, Polite, Team player, Individual contributor, Self-learner.

Passion for achieving excellence in process, product quality and reliability

Must have Linux Knowledge

Experience on (Shell/Perl/Python) scripting is a plus.

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