L2/L3 Subject Matter Expert

1 week ago

Mumbai, India Steadfast IT Consulting Full time

Location : Mumbai / Navi Mumbai. Shift : 24x7 Support.Job Description : We are looking for Hitachi Storage L2/L3 SME who has worked extensively on the below :- Candidate should have hands-on experience on Hitachi Mid-Range and Enterprise storages operations support Eg.- Mid-Range F350, Enterprise G5200, G5600 (allocation, reclaim, lun expansion, lun deletion, storage disk/LDEVs formatting etc).- Difference between above storages MUST.- Storage pool creation, pool expansion, pool deletion MUST.- Candidate should have hands-on experience on zoning via CISCO SAN Switches, both CLI and GUI and CCI HORCM MUST.- Storage replication technologies like GAD, HUR, True Copy, Local Replication etc MUST.- Monitoring tools OPS Center Analyser, Hi-Track MUST.- Troubleshooting skills checking performance issue at storage level, IO Errors etc MUST.- Good communication skills and able to manage shifts single handed MUST. We need immediate starters only as the project is already live.Role & Responsibilities : Responsible for managing the day-to-day administration for SAN and storage environments, including : - Collaborate with Customers storage support teams.- Participate in problem solving and troubleshooting for the assigned task(s), functional area(s) or project(s). - Support the design, operation, workflow and issue resolution for the storage infrastructure. - Help maintain systems level maintenance for storage infrastructure. - Responsible for tracking existing storage usage trending and capacity planning for future growth. - Maintain storage documentation, procedures and reporting. - Provide Storage Area Network Configuration and Administration. - Storage Allocations to server infrastructure. - Manage infrastructure events. - Capacity Management. - Monitor storage subsystem and SAN switch capacity. - Perform capacity analysis; analyze performance data and trends. - Responsible for tracking existing storage usage trending and capacity planning for future growth.Problem resolution : - Preliminary Problem diagnosis and documentation. - Co-ordinate with Hitachi Global Support for Incident resolution. - Investigate and diagnose raised problem(s) or problem records for root cause analysis. - Perform necessary storage infrastructure maintenance in accordance with best practices from Hitachi Global Support and Company change management policies. - Interface with assigned Hitachi storage engineers to manage the implementation of all additional storage infrastructure and storage services. - Mentor and train junior admins. - Oversee the design, installation, configuration and de-provision of storage solutions.Performance Management for SAN and storage :- Perform capacity tuning; provide remediation recommendation. - Responsible for providing Disaster Recovery solutions as it relates to SAN and NAS storage by developing and maintaining a library of procedures for disaster recovery documentation. - Data movement and replication. - Business Resumption Testing (DR) for storage. Skill requirements : - 7 years+ experience in handling majority of activities mentioned in the scope above. - Experience in handling Hitachi storages and Brocade switches infrastructure. - Exposure to Operations and Management activities on Hitachi Storage(s), Unified compute platforms, various Host O/S including basic cluster management. - Strong verbal and written communication. - Hitachi Technical certification is desirable. (ref:hirist.tech)

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