Associate Director

Details

Designation: Associate Director

Core Areas: Problem Solving, Visual merchandising, Program management, Analytics

Qualification: Bachelors from a Tier 1 institute, MBA preferred

Our Story

Zepto is a fast-growing startup that delivers groceries in 10 minutes flat through an optimized network of dark stores that we're building across the country We’re scaling up rapidly across India with operations live across Mumbai, Bangalore, Delhi NCR, Chennai and Hyderabad.

We are incredibly well funded – we recently announced a fundraising from Indian

and Global investors that include Y Combinator, Nexus Venture Partners, Glade Brook and more We’ve also built out one of the best startup teams in India, with Senior Executives from Uber, Flipkart, Dream11 and institutions like Stanford, INSEAD, IIM, and IIT.

Your Role

As part of the Revenue team, you will own on-app merchandising for the Zepto product

• Lead & develop merchandising strategy for the platform and Category-events basis data backed insights on customer behavior & their shopping funnel
• Plan both long and short-term impression plan for each category, plan & drive initiatives and govern the same
• Identify cross-selling and upselling opportunities and leverage them in merchandising as well as give inputs to product team for product development to achieve the same
• Create, manage and execute event calendar for the assigned categories
• Work with product and tech teams to keep search and recommendation results most relevant for the TG
• Give inputs to marketing team on best categories/ products/ offers/ callouts to be used across CRM channels for customer acquisition & retention

Experience Required:

• 4-5 years of strong experience in driving high-impact charters with strong stakeholder management experience
• Category marketing/ Merch experience driving high growth categories (Fashion/ Mobiles/ Electronics/ General Merchandise) in e-commerce is a plus

Must have skills:

• Strong analytical and problem solving skills
• Bias to action - we move at a very fast pace
• Consumer understanding and empathy - ability and willingness to put the customer at the center of all decision making
• Consumer understanding and empathy - ability and willingness to put the customer at the center of all decision making
• Strong verbal and written communication skills
• Strong organizational, planning and program management skills
• Negotiation skills, resource stewardship and an ability to handle ambiguity

What We’re Looking For

• People with endless curiosity and hunger to learn & grow
• Owners who will think of Zepto as their own venture; founder mindset is must-have
• Operators obsessed with customer experience

Why Join Us?

• This role has direct P&L implications. Your work will drive platform conversion, category growth and margins. This is a high impact role at India’s hottest Startup
• The opportunity to join India’s next Unicorn is rare. So, we’re giving our team strong equity to create lasting wealth as our company grows