Platform Support Analyst

3 weeks ago


Bengaluru, India dentsu Full time

Role: Platform Support Analyst

Experience: 3 - 8 Years

Location: Bangalore / Pune / Mumbai


Job Summary:


The Platform Support Analyst is responsible for maintaining the Blackline modules - Accounts, Tasks and Transaction Matching and experience in Coupa Treasury Tech support & ICPA.


Roles & Responsibilities:


  • Assist with the data conversion from existing reconciliation templates to Blackline templates.
  • Analyse and interpret balance sheet data and suggest improvements.
  • Configure Blackline standard reports and interpret results from a process perspective work with markets and Improve quality of Balance sheet recons in Blackline effectively and efficiently.
  • Effective Blackline license management.
  • Experience on continuous improvement for projects – Process improvements, Reducing rework, Improving TAT, Improving communications, Better Planning etc.
  • Responsible for financial close, issues and deliverables.
  • Look to improve Platform effectiveness by working with Stakeholders to advance outcomes & work with stakeholders to address potential issues proactively.
  • Up-to-date with Blackline Product Knowledge.
  • Support and enable the new implementation of Blackline products across Dentsu.
  • Perform account reconciliations, account analysis, accrual calculations, and other related accounting documents.
  • Support users throughout the financial close and financial reporting process.
  • Train and advise Finance users on Blackline processes.
  • Good knowledge of policies, process, controls and enforce compliance.
  • Reconciling data between ERP systems and Blackline.
  • Ensure good stakeholder engagement through regular updates and good communication.
  • Excellent written and verbal communication skills.
  • Internal and External audit support.
  • Setup Cash Pools in Coupa Treasury and verify balances (setup IC accounts, cash flow rules, liaise with markets for IC balances and reconcile IC balances).
  • External vendor payment trouble shooting involve with Banking service providers
  • Internal and External audit support.
  • Virtual Netting settlement, System integration, and automation the process goes live, with new market rollouts, process stabilization of cash flow forecasting system integration, and fast-track implementation.
  • Defining the process, understanding the scope, and launching the process successfully in the market with integration support.
  • Coupa to Blackline bank balances integration - provide support to all markets.


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