In a jewellery manufacturing company the office assistant plays a vital role in supporting the smooth functioning of the business. This role combines some typical office assistant duties with tasks specific to the jewellery industry.

Heres a breakdown of what a jewellery manufacturing office assistant might do:

Core duties:

• Communication: Answering phones and emails greeting visitors and directing inquiries to appropriate personnel (e.g. designers production sales).
  
• Scheduling: Managing calendars for designers craftspeople or other staff; scheduling appointments and meetings; sending meeting invites.
  
• Inventory control: Maintaining inventory of precious metals gemstones and other jewellery supplies; ordering new materials as needed.
  
• Document management: Creating and filing documents related to orders production schedules and client communication; maintaining both physical and digital filing systems.
  

Jewelleryspecific duties:

• Assisting with the creation and organization of design catalogues or presentations.
  
• Liaising with clients or sales representatives regarding order details and specifications.
  
• Preparing shipping documents and invoices for finished jewellery pieces.
  
• Maintaining knowledge of basic jewellery manufacturing processes and terminology.
  

Additional responsibilities may include:

• Data entry for production records or customer information.
  
• Maintaining office equipment and supplies.
  
• Assisting with travel arrangements for staff (if applicable).
  
• Contributing to a clean and organized work environment.
  

Qualities of a great jewellery manufacturing office assistant:

• Strong organizational skills: Juggling multiple tasks efficiently prioritizing deadlines and keeping track of details in a fastpaced environment.
  
• Excellent communication: Clearly conveying information both verbally and in writing with strong attention to detail.
  
• Time management: Meeting deadlines effectively and ensuring smooth workflow.
  
• Technical proficiency: Proficiency in using word processing spreadsheet and email programs.
  
• Teamwork: Working collaboratively with colleagues from various departments and maintaining a positive attitude.
  
• Discretion: Maintaining confidentiality of client information and designs.