Cremator Operator

9 hours ago


Prayagraj, India Invocare Full time

RESPONSIBILITIES

Customer Service

  • Assist Truck Driver with unloading of pets
  • Sorting pets into cool rooms
  • Handling both private and communal cremations 
  • Milling and preparation of ashes
  • Liaise with the Client Care and Prep Teams as required
  • Demonstrate effective and clear communication with compassion and in a professional manner
  • Greeting clients at the Crematorium for viewings
  • Collection of pets from Vet Clinics in region as required
  • Communicate and follow-up with clients as required
  • Delivery of pets ashes to client homes or vet clinics as required
  • Attend team and company meetings as required
  • Take personal responsibility for upholding standards relating to presentation, property, hygiene, including prompt reporting of loss, damage, or maintenance needs
  • Taking responsibility of reporting hazards and risks that may cause harm or injury, and adhering to Health and Safety policies and procedures
  • Other duties as required aligned to the role’s operational requirements

Administration

  • Maintain and update the necessary records in respect to Cremations performed
  • Ensure all pets are correctly tagged and accurate weights and information identified
  • Ensure all tagging and packing is recorded accurately and in a timely manner

Systems & Standards

  • Manage the QA of ashes
  • Ensure high standards of cleanliness and order are kept in the Crematorium facility
  • Adhere to the Company’s policies and procedures for all relevant tasks undertaken 
  • Operate cremation and ashes processing equipment to cremate pets as instructed
  • Load and operate the Cremator in accordance with procedures manual
  • Carry out maintenance and basic repairs to site equipment as instructed

COMPETENCIES REQUIRED   

  • Ability to work within a high temperature environment
  • Technical appreciation of industrial equipment 
  • Experienced with handling power tools
  • Ability to manage multiple tasks and prioritise work effectively
  • Fit for work carrying out manual handling tasks
  • Good technical / computer appreciation skills 
  • Ability to make well informed decisions and work positively under pressure 
  • Q Fever vaccinated