Cremator Operator

3 weeks ago

Prayagraj, India Invocare Full time

RESPONSIBILITIES

Customer Service

Assist Truck Driver with unloading of pets
Sorting pets into cool rooms
Handling both private and communal cremations
Milling and preparation of ashes
Liaise with the Client Care and Prep Teams as required
Demonstrate effective and clear communication with compassion and in a professional manner
Greeting clients at the Crematorium for viewings
Collection of pets from Vet Clinics in region as required
Communicate and follow-up with clients as required
Delivery of pets ashes to client homes or vet clinics as required
Attend team and company meetings as required
Take personal responsibility for upholding standards relating to presentation, property, hygiene, including prompt reporting of loss, damage, or maintenance needs
Taking responsibility of reporting hazards and risks that may cause harm or injury, and adhering to Health and Safety policies and procedures
Other duties as required aligned to the role’s operational requirements

Administration

Maintain and update the necessary records in respect to Cremations performed
Ensure all pets are correctly tagged and accurate weights and information identified
Ensure all tagging and packing is recorded accurately and in a timely manner

Systems & Standards

Manage the QA of ashes
Ensure high standards of cleanliness and order are kept in the Crematorium facility
Adhere to the Company’s policies and procedures for all relevant tasks undertaken
Operate cremation and ashes processing equipment to cremate pets as instructed
Load and operate the Cremator in accordance with procedures manual
Carry out maintenance and basic repairs to site equipment as instructed

COMPETENCIES REQUIRED