Information Technology Operations Manager

3 weeks ago


New Delhi, India Tata Consultancy Services Full time

Job Title: ServiceNow ITOM – IT Operation ManagementRole: ArchitectLocation: Pune, Indore, KochiResponsibilities:We are seeking a highly skilled and motivated ServiceNow ITOM Architect to join our team. The ideal candidate will have deep expertise in ServiceNow ITOM modules, including Event Management, Discovery, CMDB, and integrations with third-party systems. You will play a key role in designing, implementing, and optimizing ITOM solutions that drive automation and operational efficiency for our clients.Key Responsibilities:- Lead the design and architecture of ServiceNow ITOM solutions including Event Management, Discovery, CMDB, and Orchestration. - Collaborate with stakeholders to gather requirements and translate them into scalable and maintainable solutions. - Design and implement third-party integrations using IntegrationHub, REST/SOAP APIs, and other tools. - Conduct design workshops, create prototypes, and present solution demos to clients. - Analyze ServiceNow releases and upgrades to assess impact on existing implementations. - Support pre-sales activities, including responding to RFPs/RFIs and presenting technical solutions.Skill Requirements:- 8+ years of hands-on experience with ServiceNow ITOM modules. - Strong knowledge of Event Management, Discovery, CMDB, Orchestration, and IntegrationHub. - Proficiency in ServiceNow scripting (Business Rules, Client Scripts, UI Policies, ACLs, Flows). - Experience with ITOM AIOps and automation workflows. - Ability to design and implement custom solutions and integrations. - Strong communication and stakeholder management skills. - Experience in agile environments and cross-functional collaboration.Must Have skills:- ServiceNow certifications: - Certified System Administrator (CSA) - Certified Application Developer (CAD) - Implementation Specialist – ITOM / Discovery / Event Management - Exposure to other ServiceNow workflows: - ITSM, DevOps, Security Operations, HRSD, CSM - Understanding of cloud platforms (AWS, Azure, GCP) and their integration with ServiceNow. - Experience with AI/ML capabilities within ServiceNow ITOGood to have skills:-You possess in-depth knowledge of one or more ServiceNow workflow areas: IT Workflows (ITSM, ITOM, DevOps, Operations,), Employee Workflows, Customer Workflows or Creator Workflows; proven in certifications as ServiceNow Certified System Administrator, Certified Application Developer and preferably as Implementation Specialist.



  • New Delhi, India TransFi Full time

    Position: IT Operations ManagerExperience: 4+ yearsLocation: RemoteAbout TransFiTransFi powers the world’s payments, helping businesses and individuals access better ways to move money. Combining industry-leading coverage of currencies and payment methods, we deliver compliant payouts, collections, and ramp services across Asia, Europe, LatAm, Africa, and...


  • New Delhi, India SRM University, AP Full time

    Job Title :Director of ITKM ( Information Technology and Knowledge Management ) Job Location:SRM, Andhra PradeshThe Director of Information Technology & Knowledge Management (ITKM) at SRM AP University provides visionary leadership and strategic direction for the University’s digital infrastructure, technology-enabled academic ecosystem, and university...


  • New Delhi, India SRM University, AP Full time

    Job Title : Director of ITKM (Information Technology and Knowledge Management)Job Location: SRM, Andhra PradeshThe Director of Information Technology & Knowledge Management (ITKM) at SRM AP University provides visionary leadership and strategic direction for the University’s digital infrastructure, technology-enabled academic ecosystem, and university...


  • New Delhi, India CorroHealth Full time

    Position: Manager – Cybersecurity OperationsLocation: Global India Department: Information Security Reporting To: Director – IT Security / CISORole Overview:The Manager will lead and manage 24x7 cybersecurity and SOC operations, ensuring round-the-clock protection of the organization's critical infrastructure. This role demands deep expertise in network...


  • New Delhi, India Razorpay Full time

    IT Engineer (Contract Role for 6 Months)The Role: We are looking for an IT Engineer to maintain, upgrade and manage our software, hardware and networks. You will be responsible for supporting and maintaining Client operating systems - Mac, Windows. General maintenance of all IT-related hardware/software. The position provides exposure to a broad range of...


  • New Delhi, India Razorpay Full time

    IT Engineer (Contract Role for 6 Months)The Role:We are looking for an IT Engineer to maintain, upgrade and manage our software, hardware and networks. You will be responsible for supporting and maintaining Client operating systems - Mac, Windows. General maintenance of all IT-related hardware/software. The position provides exposure to a broad range of...


  • New Delhi, India SYMBIOSIS OPEN EDUCATION SOCIETY Full time

    About the CompanySymbiosis Open Education Society (SOES) is looking to fill the position of Information Technology Head. Preference will be given to candidates from Pune, seeking challenging, productive and satisfying careers.About the RoleThe Information Technology Head will manage the IT Department to provide support to students as well as internal users...


  • New Delhi, India Autobahn Corporation Full time

    Job Title:Manager/Head of IT Operations Experience: 15-20 Years Location: Cochin, KeralaPosition Overview Autobahn is seeking a visionary and results-driven Head of IT Operations to lead the company’s IT function, ensuring alignment with business goals through technology excellence. This role demands strategic thinking, technical depth, and the ability to...


  • New Delhi, India Deepak Group Co Full time

    The ideal candidate will have a wealth of experience tackling various hardware and software problems. They should be comfortable providing technology solutions to employees and working closely with third party software companies to adopt new technologies and efficiently use existing ones. This candidate should have prior experience working with information...


  • Delhi, Delhi, India Panacea Biotec Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description: Head of IT OperationsPosition OverviewThe Head of IT Operations at Panacea Biotec will be responsible for shaping and leading the companys entire information technology ecosystem across all sites. This role combines strategic vision and operational excellence to ensure secure, scalable, and business-enabling IT solutions. The Head will...