Technical Migration Engineer

JOB TITLE : Technical Migration EngineerEXPERIENCE : Minimum 2-4 YearsLOCATION : GurgaonTIMINGS : Indian Shift Timings | 5 days working, 24/7 rotating shift environment, 2 any consecutive days holiday in a weekNOTICE PERIOD : 1 monthROUNDS OF INTERVIEW : 5 (Virtual)ABOUT THE ROLE :As a Migration Engineer you will play a critical role in ensuring a smooth transition of customers' monitoring and observability infrastructure. Your expertise in various other observability tools, coupled with a strong understanding of PromQL, will be essential in successfully migrating alerts and dashboards, optimizing system performance, and enhancing the customer's monitoring capabilities. You will collaborate with the customer's cross-functional teams, understand their requirements, design migration strategies, execute the migration process, and provide training and support throughout the engagement.ROLES AND RESPONSIBILITIES :Migration Strategy: Develop a comprehensive plan for migrating customer's existing alerts and dashboards, considering system requirements, dependencies, and potential impact on existing infrastructure.Alert Configuration: Configure and fine-tune alerting rules, thresholds, and conditions based on the customer's existing alerts, ensuring an accurate translation of monitoring logic.Dashboard Migration: Migrate the customer's dashboards to reimagine visualizations, and ensure data accuracy, consistency, and optimal performance in the new environment.Documentation: Create detailed technical documentation and guides for the migration process, including step-by-step procedures, best practices, and troubleshooting guidelines tailored to the customer's environment.Training and Support: Provide training sessions and workshops to educate the customer's stakeholders on the usage of including configuring alerts, building dashboards, and leveraging PromQL for advanced querying and analysis.Collaboration: Collaborate closely with the customer's cross-functional teams, including DevOps, Engineering, and Operations, to understand their specific monitoring needs, gather requirements, and ensure alignment during the migration process.Troubleshooting: Investigate and resolve issues related to alerts, dashboards, and overall monitoring functionality in ensuring the system's reliability and accuracy for the customer.Innovational Mindset: We want your innovative skills and mindset to improvise and scale the process of migration through automation whenever possible.REQUIREMENTS :Professional Experience: Minimum of 2 years of experience as a Systems Engineer, DevOps Engineer, or similar roles, with a focus on monitoring, alerting, and observability solutions.Observability Expertise: Good knowledge and hands-on experience with 2 or more Observability platforms, including alert configuration, dashboard creation, and infrastructure monitoring.PromQL Proficiency: Good understanding and practical experience with PromQL, Prometheus's query language, for querying metrics and creating custom dashboards. Person would also need to learn Dataprime and Lucene syntax on the job.Monitoring Concepts: Solid understanding of monitoring concepts, methodologies, and best practices, including alerting strategies, metric collection, and log analysis.Troubleshooting Skills: Excellent problem-solving and debugging skills to diagnose issues, identify root causes, and propose effective solutions.Communication Skills: Strong English verbal and written communication skills to collaborate with the customer's cross-functional teams, deliver training sessions, and create clear technical documentation.Analytical Thinking: Ability to analyze complex systems, identify inefficiencies or gaps, and propose optimized monitoring solutions.Availability: Ability to also work across US and European timezonesThis is a work from office role (ref:hirist.tech)