Delivery Head – SAP Practices

1 month ago

Hosur, India TTK Prestige Ltd Full time
  • Position Title - Delivery Head – SAP Practices (Manager/Senior Manager)
  • Location -Hosur
  • Experience - 12 to 19 Years (Similar Experience in mid- or Large enterprise environment)
  • Qualification - BE (Computer Science) or ME (Computer Science ) (Full Time Compulsory)
  • Reporting to- CITO
  • Direct Reporting - Yes (Approx-6 to 8 Employees)
  • Industry- FMCG/FMCD /Retail/Manufacturing (Service Industry will not considered).


Key Responsibilities and Technical Skills:-


Delivery Management:-

  • Lead the delivery of user requirements through the SAP Hana Software development lifecycle, including initiation, planning, execution, and post-implementation support.
  • Collaborate with cross-functional teams, including business stakeholders, IT architects, developers, and infrastructure teams, to ensure seamless application delivery.
  • Lead, mentor, and manage a team of SAP professionals responsible for system implementation, maintenance, and support.


Application Strategy and Roadmap:-

  • Develop functional strategy and roadmap aligned with the IT Strategy, the Company's business goals, and digital transformation initiatives.
  • Identify and evaluate emerging technologies and industry trends to leverage innovative solutions that enhance business processes and user experience.
  • Optimize data management and analytics capabilities through SAP Hana to support data-driven decision-making.
  • Implement business intelligence and reporting tools to provide insights into organizational performance.
  • Maintain the highest standards of data security, compliance, and data governance within the IT environment


Project Management:-

  • Manage SAP Solution Development tasks, ensuring timely delivery, budget adherence, and quality standards.
  • Define Solution scope, objectives, deliverables, and resource requirements.
  • Monitor the progress, identify risks and issues, and implement mitigation strategies to ensure successful project outcomes.


Vendor and Stakeholder Management:-

  • Collaborate with external vendors, service providers, and technology partners to effectively manage outsourced development, maintenance, and support activities.
  • Build and maintain strong relationships with internal stakeholders, business units, and key users to understand their requirements and align application delivery with business needs.
  • Manage vendor relationships, contracts, and service-level agreements.


Application Support and Maintenance:-

  • Oversee the support and maintenance of SAP environment, ensuring prompt issue resolution, system enhancements, and adherence to service level agreements (SLAs).
  • Implement incident management and problem management processes to minimize application downtime and improve system availability.
  • Ensure SAP initiatives are aligned with industry best practices and technological advancements.
  • Establish and enforce quality assurance processes and standards to ensure the delivery of robust, reliable, and user-friendly solutions.
  • Coordinate testing activities, including functional testing, integration testing, and user acceptance testing, to ensure high-quality deliverables.
  • Team Leadership and Development:-
  • Provide strong leadership to the SAP team, fostering a collaborative and high-performance work culture.
  • Mentor and develop SAP team members, provide guidance on technical and functional aspects, and facilitate skill enhancement and career growth.


Continuous Improvement and Innovation:-

  • Drive continuous improvement initiatives to enhance application delivery processes, methodologies, and tools.
  • Monitor and evaluate key performance indicators (KPIs) and metrics to measure the effectiveness and efficiency of Solution delivery.


Competencies:-

The ideal candidate must possess the following competencies:-

  • Analytical skills
  • Strong Interpersonal skills.
  • Excellent business acumen
  • Effective leadership skills
  • Demonstrate knowledge of employee-facing services (personal and group productivity tools, data discovery, intranets, knowledge management, social networks, and technology support)


Key Requirements:-

  • Strong functional and technical expertise in SAP Hana ERP is a must
  • Strong analytical, project management, and organizational skills
  • Positive attitude and maturity to interact with multi-functional and leadership teams are necessary.
  • Excellent written and verbal communication skills.
  • Ability to work under tight deadlines and to prioritize under pressure.
  • Support and drive changes and confront difficult circumstances in creative ways.


Remarks:-

  • Looking for stable candidates only (Frequent job changes will be not considered).
  • Team Handling is compulsory (Compulsory to handle On Roll Team).
  • Strong data analytical skills (Working knowledge of Excel is essential).
  • Any SAP Hana certification or equivalent is desirable.

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