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Cloud DBA Engineer

3 months ago

Mangalore, India Norstella Full time

Cloud DBA Engineer


Why Norstella? Norstella unites market-leading companies that all have a shared goal of improving patient access. Each organization (Evaluate, MMIT, Panalgo, Citeline and The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making.


Together, we help our clients:

  • Assess the market need and competitive landscape
  • Know precisely which drugs to prioritize in their portfolios
  • Find out where the launch difficulties will be—before they’re difficulties
  • Track and improve market access post-launch


By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. At Norstella, we don’t just deliver information and insights. We deliver answers you can act on.

The Technical Operations team deploys and maintains systems, hardware, software, and technology for all business units.


OVERVIEW:


The Cloud Engineer - DBA will maintain ownership and support of the current cloud Infrastructure of the global cloud IaaS, PaaS, and DBaaS instances. This role will also participate in, support, and direct the engineering efforts for customer facing cloud data centers and infrastructure technologies as well as mentor, train, and lead fellow team members and peers through design and implementation decisions to achieve balance between strategic design and tactical needs.


RESPONSIBILITIES:


  • Design and implement architectural roadmaps regarding the global data center Infrastructure-as-a-Service (IaaS) architecture
  • Develop and implement internal systems, processes, and best practices to be used by other teams designed to increase productivity
  • Participate in deep architectural discussions to ensure solutions are designed for successful deployment, security, and high availability in the cloud
  • Recommend solutions to meet client and application requirements
  • Maintain the customer facing global data center technologies with a focus on IaaS, PaaS, and DBaaS
  • Design, implement, and maintain server, storage, network, and security infrastructure
  • Design, implement, and test disaster recovery and business continuity architecture
  • Create and implement automation for cloud platforms as well as monitoring and alerting purposes
  • Ensure all infrastructure components meet proper performance and capacity standards
  • Troubleshoot production issues and respond to after-hours escalations
  • Verify and resolve configuration and other non-software related issues


GENERAL QUALIFICATIONS:


  • Bachelor’s degree in computer information sciences or related focus
  • Minimum 5 to 7 years of infrastructure experience
  • Expertise in Linux operating systems (Red Hat)
  • Expertise in Windows operating systems
  • Expertise in network architecture
  • Expertise in security best practices for data encryption and incident response
  • Expertise in virtualization technology such as VMware
  • Expertise in storage design for high availability and disaster recovery
  • Familiar with the interworking of Web applications and relational databases
  • Hands-on experience with a cloud provider, such as Azure or AWS
  • Design, implement, and support system monitoring infrastructure
  • Participate in and evaluate proof-of-concepts for server, storage, network, and security technologies to support the cloud infrastructure
  • Create automated processes using well-known languages and frameworks such as PowerShell, Puppet, and/or Chef
  • Experience with information systems in a 24/7, “real-time” environment
  • Must be detail oriented, organized, and have the ability to multi-task
  • Ability to demonstrate supportive relationships with peers, clients, partners, and corporate executives.
  • A drive for results and customer focus
  • Exceptional problem solving skills
  • Must be flexible with a “can do” attitude and have the ability to remain professional under high pressure situations.
  • Strong computer skills in MS Office, MS Project and MS Visio


DBA QUALIFICATIONS


  • Review and Recommend indexes for existing applications, choosing when to add or remove indexes.
  • Investigate performance issues with stored procedures, functions, and views.
  • Be involved in supporting the Platform Application in regards to the data
  • Cloud PaaS Experience (Azure DBaaS, AWS RDS)
  • Strong experience in writing and improving SQL Server T-SQL queries
  • Available to work outside normal business hours for database maintenance (Nights/Weekends)
  • Experience with SQL monitoring tools for alerting and logging.


The guiding principles for success at Norstella:


01: Bold, Passionate, Mission-First


We have a lofty mission to Smooth Access to Lifesaving Therapies, and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission we are trying to accomplish must be at the forefront of our minds in everything we do.


02: Integrity, Truth, Reality


We make promises that we can keep and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.


03: Kindness, Empathy, Grace


We will empathize with everyone’s situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.


04: Resilience, Mettle, Perseverance


We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.


05: Humility, Gratitude, Learning


We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.