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Chatbot Developer

4 months ago

Noida, India Sam manpower services & Career LLP Full time

JD :


- 2+ years of experience in Power Virtual Agent.

- Hands-on experience in developing Chatbot applications.

- Monitor chatbot interactions, analyze user feedback, and generate reports.

- Provide insights to improve chatbot performance and user satisfaction.

- Identify and resolve technical issues related to chatbot functionality, working closely with development teams if necessary.

- Collaborate with development teams, stakeholders, and subject matter experts to address user needs, improve chatbot responses, and enhance overall functionality.

- Conduct testing to ensure that chatbots operate smoothly, identifying any potential issues before they impact users.

- Stay updated on PVA updates and industry best practices, suggesting improvements to enhance the effectiveness of chatbot operations.

- Should have experience around handling and modifying design documents, phrases and workflows related to chatbot.

- Should possess good communication and writing skills.

Primary Skills : Hands on knowledge and working experience on Microsoft Power Virtual Agent Chatbot.

Secondary Skills : Power Automate Desktop.

Keywords : PVA, Power Virtual Agent, Chatbot.

(ref:hirist.tech)