Cloud Operations Lead
2 days ago
Cloud Operations Lead-Bangalore/Hyderabad
N.P : Imm to strictly 20 days
Mode of Hiring : FTE
Mode of Office : Hybrid(3 days mandate)
Experience : 12 to 17 yrs
We are seeking an experienced Cloud Operations Leader with a proven track record in IT systems management, cloud operations, and production support. This role requires a hands-on professional with at least 12 years of overall IT experience, 6+ years in cloud environments, and a minimum of 3 years in production operations. The successful candidate will manage a dynamic team, ensure the availability and reliability of cloud services, and drive operational excellence across production environments.
- Lead and mentor a team of cloud operations and production support engineers.
- Oversee daily cloud operations and ensure smooth functioning of cloud infrastructure.
- Develop and execute strategies to optimize performance, enhance security, and maintain cost efficiency.
- Drive operational process improvements to ensure scalability and high availability of systems.
Cloud Operations :
- Manage and monitor cloud environments (AWS) for performance, availability, and security.
- Ensure proper cloud infrastructure management (containers, microservices, Kubernetes, etc.).
- Ensure compliance with cloud security policies and industry regulations.
- Drive continuous improvement
Production Operations & Support :
- Oversee incident management, root cause analysis, and service restoration in production environments.
- Ensure timely resolution of critical production issues while minimizing downtime.
- Implement and maintain monitoring, alerting, and reporting tools for production systems.
- Collaborate with cross-functional teams (development, security, and product teams) to maintain SLAs and improve system reliability.
Stakeholder Management :
- Act as a key point of contact for stakeholders regarding cloud performance and operational metrics.
- Develop and maintain strong relationships with vendors and service providers.
- Provide regular reports and updates on operational performance and cloud cost management to executive leadership.
Required Qualifications :
Experience :
- 12+ years of IT experience, with at least 6 years in cloud operations (AWS).
- Minimum of 3 years experience in production operations and support of globally distributed Cloud Infrastructure.
- Proven experience leading and managing technical teams in a production environment.
- Experience working in a SRE unit to improve reliability of production systems.
- Must have experience with maintaining Regulatory and compliance standards.
Technical Skills :
- Expertise in cloud platforms (AWS) and containerization technologies (Docker, Kubernetes).
- In-depth hands-on experience with core AWS services - VPC, IAM, EC2, S3, RDS, ECS, EKS, etc.
- In-depth knowledge of production support and incident management processes.
- Strong understanding of DevOps practices, CI/CD pipelines, and infrastructure as code (CloudFormation, Terraform).
- Familiarity with monitoring tools (CloudWatch, Prometheus, etc) and log management (ELK, Grafana).
Leadership & Communication :
- Demonstrated experience in leading cross-functional teams.
- Strong problem-solving skills and ability to handle complex, time-sensitive issues.
- Excellent communication skills, with the ability to present complex technical issues to non-technical stakeholders.
Preferred Qualifications :
- Certifications: AWS Certified Solutions Architect, AWS Certified DevOps Engineer, or similar.
- Experience working in regulated industries or with high-availability systems.
- Experience with multi-cloud environments and hybrid cloud strategies.
Why Join Us ? :
- Opportunity to lead cloud transformation initiatives in a cutting-edge technology environment.
- Work in a dynamic and innovative team that values growth, learning, and operational excellence.
- Competitive compensation and benefits package.
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