Closeloop Technologies

Job Description :

We are seeking an experienced Techno-Functional Salesforce Consultant with a solid background in both technical development and functional business analysis.

The ideal candidate will have over 8 years of hands-on experience in Salesforce implementations, including designing scalable solutions, customizing the platform, and driving end-to-end project delivery.

This role demands strong technical expertise combined with the ability to understand business processes and align solutions to organizational goals.

Key Responsibilities :

- Engage with stakeholders to gather and document business requirements, user stories, and workflows.

- Analyze business processes and recommend Salesforce solutions to improve efficiency and achieve business objectives.

- Provide functional expertise on Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and other Salesforce products.

- Act as a liaison between business users and the technical development team.

- Conduct training sessions and create user documentation to support adoption and usability.

- Design and develop scalable Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and Salesforce APIs.

- Customize Salesforce configurations, including custom objects, workflows, process builder, and Flows.

- Lead integration efforts with third-party systems using REST/SOAP APIs and middleware platforms like Boomi.

- Ensure adherence to Salesforce best practices in data modeling, security, and system architecture.

- Manage data migration activities, including data mapping, cleansing, and validation.

Leadership and Project Management :

- Provide guidance to junior consultants and developers.

- Oversee project timelines, deliverables, and quality standards.

- Collaborate with cross-functional teams to deliver successful project outcomes.

Skills and Qualifications :

Must-Have :

- 8+ years of experience in Salesforce consulting, with a blend of technical development and functional expertise.

- Deep understanding of Salesforce features, capabilities, and limitations.

- Proficiency in Apex, Visualforce, Lightning Web Components (LWC), and SOQL.

- Strong knowledge of Salesforce configurations, Flows, and declarative tools.

- Experience with integration tools and middleware platforms.

- Familiarity with data migration tools like Data Loader, Jitterbit, or Informatica.

Educational Requirements :

- Bachelor's degree in Computer Science, Information Technology, or a related field.

- Master's degree or equivalent professional certifications are a plus.