Senior Site Reliability Engineer

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

athenahealth is a progressive & innovative U.S. health-tech leader , delivering cloud-based solutions that improve clinical and financial performance across the care continuum. Our modern, open ecosystem connects care teams and delivers actionable insights that drive better outcomes. Acquired by Bain Capital in a $17B deal , we’re growing fast and investing in bold, strategic product innovations. We foster a values-driven culture focused on flexibility, collaboration, and work-life balance .
 
Headquartered in Boston , we have offices in Atlanta , Austin , Belfast , Burlington , and in India: Chennai , Bangalore and Pune .
 

Position Summary: We are looking for a Senior Site Reliability Engineer (Linux Expert) to join our Cloud Infrastructure Engineering division in Chennai . Cloud Infrastructure Engineering ensures the continuous availability of the technologies and systems that are the foundation of athenahealth’s solutions. We are directly responsible for thousands of servers, petabytes of storage, and handling thousands of web requests per second, all while sustaining growth at a meteoric rate. We enable an operating system for the medical office that abstracts away administrative complexity, leaving doctors free to practice medicine.
 

The Team: We are a bunch of Site Reliability Engineers who are passionate about reliability, automation, and scalability. We use an agile based framework to execute our work, ensuring we are always focused on the most important and impactful needs of the business. We support systems in both private and public cloud and make data-driven decisions for which one best suit the needs of the business. We are relentless in automating away manual, repetitive work so we can focus on projects that help move the business forward.
 

Key Responsibilities

Administer and support Linux-based on-prem infrastructure , including physical and virtual environments Apply resilience engineering principles to ensure system stability, scalability, and security Develop automated solutions to reduce manual effort and improve system reliability Design and implement services aligned with Infrastructure-as-Code practices Collaborate with cross-functional teams to troubleshoot and resolve infrastructure issues Monitor system performance and drive visibility through telemetry and observability tools
 

Qualifications

5–9 years of experience in infrastructure administration and SRE roles Strong hands-on expertise in Linux systems — build, maintenance, and troubleshooting Experience managing on-premise infrastructure (physical and virtual) Familiarity with configuration management tools like Puppet Experience with scripting or Programming languages (e.g., Python, Go, Ruby, Ansible ) Exposure to Infrastructure-as-Code tools (Terraform preferred) Understanding of SRE and DevOps principles Familiarity with monitoring and visualization tools AWS knowledge is a plus , but not mandatory Bachelor’s degree in Computer Science or equivalent experience
 

Behaviors & Abilities Required:

Ability to learn and adapt in a fast-paced environment Ability to work collaboratively on a cross-functional team with a wide range of experience levels Ability to prioritize both individual time and the time of the team Ability to work individually with out anyone support

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. 

Learn more about our culture and benefits here: athenahealth.com/careers

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