Technical Writer

2 weeks ago

Noida, India TeamWare Solutions Full time

We're looking for a motivated and skilled Technical Writer with at least 2 years of experience in developer documentation. The ideal candidate will be a proactive self-starter who can quickly learn new software, manage documentation projects, and create high-quality, user-friendly content. You will play a crucial role in ensuring our users have the information they need to succeed.Key Responsibilities : - Content Creation & Maintenance : You'll be responsible for creating a variety of technical content, including FAQs, TechNotes, videos, and help updates. This involves attending product demos, learning new software, and documenting new features and workflows.- User Feedback & Optimization : You'll curate user feedback to identify top issues and create targeted content. You will also assess the performance of existing content, optimize high-priority information, and make recommendations for archival to keep our documentation relevant.- Project Management & Collaboration : You will lead documentation projects, work within aggressive deadlines, and collaborate effectively with a team. You will also provide editorial and technical review support to other writers and help manage community participation programs.Technical Skills : - Documentation Tools : You must have experience with authoring systems such as Adobe Technical Communication Suite, oXygen, or XMetaL.- Markup Languages : Proficiency in HTML and DITA open source is required.- Technical Knowledge : You should have proven technical expertise with multiple products or domains, along with an ability to quickly learn new and emerging technologies.Experience & Education : - Experience : A minimum of 2+ years of professional experience writing and editing developer documentation.- Education : A Bachelor's degree in a relevant field such as Technical Communication, English, Computer Science, or a related discipline is preferred. (ref:hirist.tech)

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