SERVICENOW CSM DEVELOPER

7 days ago


Bengaluru, India Tata Consultancy Services Full time

Dear Professional,Greetings from TATA CONSULTANCY SERVICES LIMITEDThank you for exploring career opportunities with Asia's largest IT companyExciting # Job Opportunities for # Experienced ProfessionalsTCS is hiring SERVICENOW CSM DEVELOPER Total Experience Range: 5- 12 yearsMode of Interview: ONLINELocation: PAN INDIAJob Description:Required Skills: ServiceNow, CSM Modules, JavaScriptDesired Competencies (Technical/Behavioral Competency)Must-HaveTechnical CompetencyExperience supporting Customer Service organizations (3+ years)Develops UI forms, fields, notifications, and workflowsMaintains JavaScript server/client codeBuilds reports, gauges, and home pagesMaintains service level agreement (SLA) data and monitors SLA workflowsCreates new service catalog requests and items with variablesCreates, monitors, modifies, and publishes workflows with approvalsSearches, populates, and customizes the CSM knowledge base(s)Creates access control rulesKnowledge of ServiceNow applications and interrelationshipsExperience with implementing ServiceNow processes and functionsExperience with Service Management and related tools-Familiarity with web applications, networks, protocols, and email (SMTP, POP3).Integration experience with CRM and ERP systemsWeb Services integration experienceCertified System Administrator [CSA]ServiceNow CSM FundamentalsBehavioral competencyEffective communication skills with both non-technical and technical audiences (verbal and written)Excellent Interpersonal skills to work with the project team members collaborativelyParticipate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)



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    Dear Professional, Greetings from TATA CONSULTANCY SERVICES LIMITED!!! Thank you for exploring career opportunities with Asia's largest IT company Exciting # Job Opportunities for # Experienced Professionals TCS is hiring SERVICENOW CSM DEVELOPER Total Experience Range: 5- 12 years Mode of Interview: ONLINE Location: PAN INDIA Job Description: Required...


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    Dear Professional,Greetings from TATA CONSULTANCY SERVICES LIMITED!!!Thank you for exploring career opportunities with Asia's largest IT companyExciting # Job Opportunities for # Experienced ProfessionalsTCS is hiring SERVICENOW CSM DEVELOPERTotal Experience Range: 5- 12 yearsMode of Interview: ONLINELocation: PAN INDIAJob Description:Required Skills:...