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Oracle EBS CRM Functional Consultant
3 months ago
Responsibilities Oracle EBS CRM:
- The candidate should have 6+ years of experience in Oracle EBS CRM including a minimum 2 years of leadership experience working at a customer facing role. High commitment with their customers is must.
- Skills - Functional Design, Implementation and Support skills in CRM (Install Base, Depot Repair, Field Service, Mobile Field Service and Service Contracts).
- Functionally good in development and experience on EBS Modules. Resource should be able to investigate, analyze, design and develop solution for enhancements/developments related to CRM Process Flows.
- Write functional specifications and coordinate developments with technical team -like MD050.
- Test and train the users regularly, communicate to the users the status of the enhancement.
- Report activity to the management and collaborate with functional support in other zones to share information.
- Solid understanding of full project life cycle and Oracle Implementation methodologies including AIM, OUM.
- Awareness and exposure to CRM Tables and views.
- Overview of Experience with multiple Technologies such as: SQL, PL/SQL, Alerts, ADI, Data.
Additional Requirements:
- Open to work in shifts
- Candidate should have worked on at least two implementation, Upgrade, Roll Out and support projects.
- Handling support issues related to Oracle EBS CRM.
- Participated in User training.
- Customer Gathering Workshops is an added plus.
