Cisco Webex Calling Engineer

4 days ago


New Delhi, India Genpact Full time

Exp: 4 to 7YearsLocation: HyderabadNotice Period: Up to 30daysResponsibilities:Reporting to the IS Operations Manager, Global Network Services the IP Telecommunications Engineer position is responsible for the delivery of network services in a global enterprise environment. The successful candidate must have a detailed knowledge of networking technology with a specialty in Voice over IP technology from Cisco. They must be team oriented and have strong leadership ability. The successful candidate will have a strong focus on attention to detail and will have the authority of character to make sure everything is done correctly and with integrity.- Manage and optimize Cisco Webex platforms and Control Hub. - Integrate Webex with enterprise systems (e.g., Active Directory) - Configuring and troubleshooting PSTN gateways on control hub - Core Administration and Provisioning Skills like user management (Adding, modifying, and deleting users (manual, CSV, directory synchronization like Active Directory or Azure AD). - Assigning and managing licenses (e.g., Webex Calling Professional, Basic). - Configuring user profiles, including names, email addresses, phone numbers, and extensions. - Setting up Single Sign-On (SSO) for seamless user authentication. - Location Management: Creating and managing locations within an organization ,Configuring location-specific settings like routing prefixes, internal extension lengths, and allowing extension dialing between locations& Managing PSTN gateways and ensuring their secure registration for calling. - Engineer should be able to trouble shoot Call quality issue (QOS) with help of control hub Analytics and Reporting tools. - It would be plus if engineer can configuring hybrid services for integration with on-premises infrastructure (e.g., Cisco Unified Communications Manager).



  • New Delhi, India 221 B Baker ST Full time

    Experience: 7–10 yearsContract Duration: 2–3 months (with possible extension)Location: Remote / Hybrid / On-site (flexible)About the RoleWe’re looking for experienced Voice / Telephony Integration Engineers to help enhancethe Aisera Voice offering with advanced Cisco Webex and contact center capabilities.You’ll work on real-time voice systems, SIP...


  • Delhi, India 221 B Baker ST Full time

    Experience: 7–10 yearsContract Duration: 2–3 months (with possible extension)Location: Remote / Hybrid / On-site (flexible)About the RoleWe’re looking for experienced Voice / Telephony Integration Engineers to help enhancethe Aisera Voice offering with advanced Cisco Webex and contact center capabilities.You’ll work on real-time voice systems, SIP...


  • Delhi, India 221 B Baker ST Full time

    Experience: 7–10 yearsContract Duration: 2–3 months (with possible extension)Location: Remote / Hybrid / On-site (flexible)About the RoleWe’re looking for experienced Voice / Telephony Integration Engineers to help enhancethe Aisera Voice offering with advanced Cisco Webex and contact center capabilities.You’ll work on real-time voice systems, SIP...


  • Delhi, India 221 B Baker ST Full time

    Experience: 7–10 yearsContract Duration: 2–3 months (with possible extension)Location: Remote / Hybrid / On-site (flexible)About the RoleWe’re looking for experienced Voice / Telephony Integration Engineers to help enhancethe Aisera Voice offering with advanced Cisco Webex and contact center capabilities.You’ll work on real-time voice systems, SIP...


  • Delhi, India 221 B Baker ST Full time

    Experience: 7–10 yearsContract Duration: 2–3 months (with possible extension)Location: Remote / Hybrid / On-site (flexible)About the RoleWe’re looking for experienced Voice / Telephony Integration Engineers to help enhancethe Aisera Voice offering with advanced Cisco Webex and contact center capabilities.You’ll work on real-time voice systems, SIP...


  • Delhi, India CMS IT Services Full time

    We are seeking an experiencedCisco Collaboration Engineerto design, implement, support, and optimize enterprise collaboration solutions using the Cisco Collaboration suite. You will be responsible for maintaining voice, video, messaging, and contact center systems with a focus on high availability, security, and user experience. Key Responsibilities: Design,...


  • Delhi, Delhi, India CMS IT Services Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We are seeking an experiencedCisco Collaboration Engineerto design, implement, support, and optimize enterprise collaboration solutions using the Cisco Collaboration suite. You will be responsible for maintaining voice, video, messaging, and contact center systems with a focus on high availability, security, and user experience.Key Responsibilities:Design,...

  • Solutions Engineer

    4 weeks ago


    Delhi, India Cisco Full time

    What You'll Do:As a Webex Customer Experience Solutions Engineer (SE), your primary responsibility is to provide technical guidance and pre-sales engineering support for Customer Experience (CX) sales pursuits across an assigned territory Who You'll Work WithIn this role you will partner with a team of Customer Experience (CX) and Collaboration Sales...

  • Network Voice

    2 days ago


    New Delhi, India HCLTech Full time

    Network Voice - CISCOPrimary Location: Noida / Chennai / Bengaluru / Hyderabad / PuneExperience:14+ yearsRequirement Details: Primary Location:Noida Position Overview (Job Summary): The role involves designing and implementing end-to-end contact center solutions using Cisco UCCX and Webex Contact Center platforms. The architect will lead technical...

  • Webex CC

    3 days ago


    New Delhi, India Servion Global Solutions Full time

    Role: Webex CC DeveloperExperience: 10+ YearsLocation: RemoteJD:- As a Senior Applications Developer, this position partners with customers to design and implement Cisco contact center applications and IVR call flows. Rather than focusing on infrastructure, this role centers on business logic and customer experience design, ensuring that self-service and...