SAP Ariba Consultant | Bangalore | Immediate

1 week ago

New Delhi, India DigiHelic Solutions Pvt. Ltd. Full time

JD for SAP Ariba ConsultantJob title: Functional Consultant – Application Maintenance and SupportExperience: 7+ YearsLocation: BangaloreRequired Qualifications:- Should possess more than 7+ Years of experience in SAP Ariba - Should have worked extensively on SAP Ariba Application Support - Very good academic background - Very good communication skills who can interact with client and other partners to effectively understand the problem and provide solutions. - Should possess SAP MM cross functional skills to determine the root of the issue. - SAP Ariba Skills - Ariba Sourcing - Ariba Contract - Ariba SLP - Very good knowledge on CIG integration with SAP S/4 HANA - Contract workflow managementKey Responsibilities:- Offshore Consultant responsible for handling L2 and L3 Incidents - Expected to investigate incidents and Problem tickets which is assigned to him/her. - Provide resolution to the incidents / problem tickets as per the Service Levels defined and restore business continuity as quick as possible. - Provide status update on all the tickets to service delivery manager - Responsible for keeping SLAs intact - Periodically update the issue log with the right information in the ticketing tool for the incidents / problem management tickets. - Timely escalation on the ticket to third party and vendor, take end to end ownership until the issue is completely resolved. - Periodically monitor background job and take corrective action in case of failure - Recommend industry best practices, implement service improvement plans and ultimately bring application stability - Prepare and maintain all documentation required for the engagement - Cooperate with audit team, implement recommendations received from Audit team - Connect with Business Users team periodically to update the status of the incidents, problem tickets and system changes. - Identify and apply continuous improvement processes for operational efficiencies, drive process integration, and standardization.

  • SAP Ariba Consultant | Bangalore | Immediate

    2 weeks ago

    Delhi, India DigiHelic Solutions Pvt. Ltd. Full time

    JD for SAP Ariba Consultant Job title: Functional Consultant – Application Maintenance and Support Experience: 7+ Years Location: Bangalore Required Qualifications: Should possess more than 7+ Years of experience in SAP Ariba Should have worked extensively on SAP Ariba Application Support Very good academic background Very good communication skills who can...

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    New Delhi, India DigiHelic Solutions Pvt. Ltd. Full time

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