Customer Service Specialist
3 days ago
Customer Success & Sales Specialist – Onsite | Bandra West | Immediate Hire 🚀Location: Bandra West, Mumbai (Onsite)Joining: Immediate HireAre you a natural at sales? Do you love building relationships and driving revenue growth?We’re looking for a Customer Success & Sales Specialist to take ownership of our direct sales funnel, upsell to existing customers, and drive repeat business. If you have a knack for selling, strong communication skills, and a data-driven mindset, this role is for youWhat You’ll Be Doing:Sales & Customer Engagement – Build long-term relationships with customers, upsell new products, and convert inquiries into direct sales.Order & Dispatch Management – Oversee daily order processing, ensure on-time deliveries, and handle customer queries regarding orders & shipments.Retention & Cohort Analysis – If you can read and act on cohort data from Shopify, that’s a MASSIVE plus Use data insights to improve retention, re-engage past buyers, and optimize customer lifetime value.Proactive Outreach & Upselling – Identify high-value customers, craft personalized sales strategies, and send targeted WhatsApp/email offers to drive repeat sales.Marketing Support & CRM Automation – Run broadcast campaigns and emailers via marketing tools like Contlo to keep customers engaged.Shopify & Easycom Mastery – If you know Shopify and Easycom, you’ll be a game-changer in helping us streamline processes and maximize conversions.Customer Reviews & Brand Trust – Engage with customers post-purchase, encourage positive reviews, and resolve queries to maintain top-tier customer satisfaction.What You Need to Succeed:Exceptional Sales & Communication Skills – You love talking to customers and can convince them to buy effortlessly.Fluent in English & Hindi – You can engage, sell, and build relationships in both languages.Data-Driven Mindset – If you can analyze Shopify cohort data to improve retention, you’re a rockstarShopify & Easycom Experience (BIG Advantage) – Prior experience in Shopify, Easycom, and CRM tools will give you a major edge.Hustler Mindset – You take ownership, love closing deals, and are obsessed with customer happiness.Why Join Us?Fast-growing wellness & personal care brand – Be part of an ambitious, high-growth company.Incentives & Growth – Your hard work translates into real earnings with performance-based incentives.Career Acceleration – Future leadership opportunities in Sales, CRM, or Retention Marketing.Impactful Work – Your efforts will directly drive revenue, customer loyalty, and brand trust.
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Customer Service Specialist
4 weeks ago
Mumbai, India Little Muffet Full timeCompany DescriptionLittle Muffet is an online store dedicated to providing stylish and comfortable clothing for kids, making shopping easy for parents. Inspired by the lack of appealing children's clothes in India, the brand was founded by Anchal Dhanuka. We are committed to top-notch customer service and value suggestions and comments that help us improve....
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Customer Service Specialist
4 weeks ago
Mumbai, India Little Muffet Full timeCompany Description Little Muffet is an online store dedicated to providing stylish and comfortable clothing for kids, making shopping easy for parents. Inspired by the lack of appealing children's clothes in India, the brand was founded by Anchal Dhanuka. We are committed to top-notch customer service and value suggestions and comments that help us...
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Customer Service Specialist
2 weeks ago
Mumbai, India Little Muffet Full timeCompany DescriptionLittle Muffet is an online store dedicated to providing stylish and comfortable clothing for kids, making shopping easy for parents. Inspired by the lack of appealing children's clothes in India, the brand was founded by Anchal Dhanuka. We are committed to top-notch customer service and value suggestions and comments that help us improve....
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Customer Service Specialist
4 weeks ago
Mumbai, India Little Muffet Full timeCompany DescriptionLittle Muffet is an online store dedicated to providing stylish and comfortable clothing for kids, making shopping easy for parents. Inspired by the lack of appealing children's clothes in India, the brand was founded by Anchal Dhanuka. We are committed to top-notch customer service and value suggestions and comments that help us improve....
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Customer Service Specialist
2 days ago
Mumbai, Maharashtra, India Little Muffet Full time ₹ 1,50,000 - ₹ 4,50,000 per yearCompany DescriptionLittle Muffet is an online store dedicated to providing stylish and comfortable clothing for kids, making shopping easy for parents. Inspired by the lack of appealing children's clothes in India, the brand was founded by Anchal Dhanuka. We are committed to top-notch customer service and value suggestions and comments that help us improve....
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Customer Service Specialist
4 weeks ago
Mumbai, India Little Muffet Full timeCompany Description Little Muffet is an online store dedicated to providing stylish and comfortable clothing for kids, making shopping easy for parents. Inspired by the lack of appealing children's clothes in India, the brand was founded by Anchal Dhanuka. We are committed to top-notch customer service and value suggestions and comments that help us...
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Customer Service Specialist
4 weeks ago
Mumbai, India Little Muffet Full timeCompany Description Little Muffet is an online store dedicated to providing stylish and comfortable clothing for kids, making shopping easy for parents. Inspired by the lack of appealing children's clothes in India, the brand was founded by Anchal Dhanuka. We are committed to top-notch customer service and value suggestions and comments that help us improve....
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Customer Service Specialist
4 weeks ago
Mumbai, India Little Muffet Full timeCompany Description Little Muffet is an online store dedicated to providing stylish and comfortable clothing for kids, making shopping easy for parents. Inspired by the lack of appealing children's clothes in India, the brand was founded by Anchal Dhanuka. We are committed to top-notch customer service and value suggestions and comments that help us improve....
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Customer Service Specialist
3 weeks ago
Mumbai, India Little Muffet Full timeCompany Description Little Muffet is an online store dedicated to providing stylish and comfortable clothing for kids, making shopping easy for parents. Inspired by the lack of appealing children's clothes in India, the brand was founded by Anchal Dhanuka. We are committed to top-notch customer service and value suggestions and comments that help us improve....
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Customer Service Specialist
3 weeks ago
Mumbai, India Little Muffet Full timeCompany Description Little Muffet is an online store dedicated to providing stylish and comfortable clothing for kids, making shopping easy for parents. Inspired by the lack of appealing children's clothes in India, the brand was founded by Anchal Dhanuka. We are committed to top-notch customer service and value suggestions and comments that help us improve....
