Customer Service Specialist
4 weeks ago
Customer Success & Sales Specialist – Onsite | Bandra West | Immediate Hire 🚀Location: Bandra West, Mumbai (Onsite)Joining: Immediate HireAre you a natural at sales? Do you love building relationships and driving revenue growth?We’re looking for a Customer Success & Sales Specialist to take ownership of our direct sales funnel, upsell to existing customers, and drive repeat business. If you have a knack for selling, strong communication skills, and a data-driven mindset, this role is for youWhat You’ll Be Doing:Sales & Customer Engagement – Build long-term relationships with customers, upsell new products, and convert inquiries into direct sales.Order & Dispatch Management – Oversee daily order processing, ensure on-time deliveries, and handle customer queries regarding orders & shipments.Retention & Cohort Analysis – If you can read and act on cohort data from Shopify, that’s a MASSIVE plus Use data insights to improve retention, re-engage past buyers, and optimize customer lifetime value.Proactive Outreach & Upselling – Identify high-value customers, craft personalized sales strategies, and send targeted WhatsApp/email offers to drive repeat sales.Marketing Support & CRM Automation – Run broadcast campaigns and emailers via marketing tools like Contlo to keep customers engaged.Shopify & Easycom Mastery – If you know Shopify and Easycom, you’ll be a game-changer in helping us streamline processes and maximize conversions.Customer Reviews & Brand Trust – Engage with customers post-purchase, encourage positive reviews, and resolve queries to maintain top-tier customer satisfaction.What You Need to Succeed:Exceptional Sales & Communication Skills – You love talking to customers and can convince them to buy effortlessly.Fluent in English & Hindi – You can engage, sell, and build relationships in both languages.Data-Driven Mindset – If you can analyze Shopify cohort data to improve retention, you’re a rockstarShopify & Easycom Experience (BIG Advantage) – Prior experience in Shopify, Easycom, and CRM tools will give you a major edge.Hustler Mindset – You take ownership, love closing deals, and are obsessed with customer happiness.Why Join Us?Fast-growing wellness & personal care brand – Be part of an ambitious, high-growth company.Incentives & Growth – Your hard work translates into real earnings with performance-based incentives.Career Acceleration – Future leadership opportunities in Sales, CRM, or Retention Marketing.Impactful Work – Your efforts will directly drive revenue, customer loyalty, and brand trust.
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Customer Service Specialist
3 days ago
Mumbai, Maharashtra, India Little Muffet Full time ₹ 1,50,000 - ₹ 4,50,000 per yearCompany DescriptionLittle Muffet is an online store dedicated to providing stylish and comfortable clothing for kids, making shopping easy for parents. Inspired by the lack of appealing children's clothes in India, the brand was founded by Anchal Dhanuka. We are committed to top-notch customer service and value suggestions and comments that help us improve....
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Customer Service Specialist
2 weeks ago
Mumbai, Maharashtra, India Quadrant Consumer Products Full time ₹ 4,00,000 - ₹ 6,00,000 per yearCompany DescriptionQuadrant Consumer Products LLP is a dynamic and fast-paced FMCG organization. Founded in 2017, Quadrant partners with globally leading brands to explore and grow their presence in the complex Indian Retail Trade environment as their India business partners. The organization is founded and managed by FMCG professionals with over seventy...
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Customer Service Specialist
2 weeks ago
Store-Navi Mumbai-Vashi, India Tata Croma Full time ₹ 3,00,000 - ₹ 4,50,000 per yearNAPS-Customer Service Specialist-Navi -Mumbai-VashiThe Customer Service Specialist will be responsible for providing exceptional customer service, handling customer inquiries, resolving issues, and ensuring customer satisfaction. They will also assist with order processing, product inquiries, and maintaining customer records
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Customer Service Specialist
2 weeks ago
Store-Mumbai-Fort, India Tata Croma Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCustomer Service Specialist-(CSS-Fort-A026) Croma is a brand of Infiniti Retail Ltd., which is a wholly-owned subsidiary of Tata Sons, the holding company of the Tata Group. Launched in 2006, Croma was the first one-of-its kind large format specialist retail store that catered to all multi-brand digital gadgets and home electronic needs in India. Over a...
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Customer Service Specialist
4 weeks ago
Mumbai, India YourHappyLife Full timeCustomer Success & Sales Specialist – Onsite | Bandra West | Immediate Hire
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Customer Service Specialist
2 weeks ago
Kolkata, Mumbai, Delhi NCR, India Croma Full timeJob Description Job description Infiniti Retail Ltd. is looking for Customer Service Specialist to join our dynamic team and embark on a rewarding career journey. Answering customer inquiries via phone, email, live chat, or in - person. Responding to customer complaints and resolving issues in a timely and effective manner. Gathering customer feedback and...
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Customer Service Specialist
2 weeks ago
Store-Mumbai-Kurla LBS Road, India Tata Croma Full time ₹ 6,00,000 - ₹ 12,00,000 per yearNAPS-Customer Service Specialist-Kurla G-1 Croma is a brand of Infiniti Retail Ltd., which is a wholly-owned subsidiary of Tata Sons, the holding company of the Tata Group. Launched in 2006, Croma was the first one-of-its kind large format specialist retail store that catered to all multi-brand digital gadgets and home electronic needs in India. Over a...
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Customer Service Specialist
2 weeks ago
Store-Mumbai-PMC Lower Parel Mall, India Tata Croma Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCustomer Service Specialist-CSD Croma is a brand of Infiniti Retail Ltd., which is a wholly-owned subsidiary of Tata Sons, the holding company of the Tata Group. Launched in 2006, Croma was the first one-of-its kind large format specialist retail store that catered to all multi-brand digital gadgets and home electronic needs in India. Over a decade since...
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Customer Service
2 weeks ago
Mumbai, India White Force Full timeJob description Job Description - Job Title: Customer Service Location: Vikhroli,West Mumbai Job Type: Full-time Salary - 15000 to 18000 Job Summary: We are seeking a highly skilled Customer Feedback Specialist to join our team. As a Customer Feedback Specialist, you will be responsible for collecting, analyzing, and interpreting customer feedback to...
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Customer Service Specialist
4 weeks ago
Mumbai, India YourHappyLife Full timeCustomer Success & Sales Specialist – Onsite | Bandra West | Immediate Hire 🚀Location: Bandra West, Mumbai (Onsite)Joining: Immediate HireAre you a natural at sales? Do you love building relationships and driving revenue growth?We’re looking for a Customer Success & Sales Specialist to take ownership of our direct sales funnel, upsell to existing...
