Business Technology Solutions Associate Consultant

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

What you’ll do:

Take primary ownership of delivering high-quality Reltio MDM implementations by driving self and team efforts across all phases of the project lifecycle. Translate complex business and data requirements into scalable Reltio configurations, guiding the team to design, build, and manage robust MDM solutions. Apply best-fit delivery methodologies (e.g., Agile, iterative) and best practices such as code reviews, unit testing, QA processes, and client checkpoints to ensure timely, high-quality outcomes. Support the Project or Program Lead in managing delivery activities, including task planning, risk mitigation, people management, and progress tracking. Collaborate seamlessly with cross-functional teams across geographies to drive consistent communication, task alignment, and delivery quality. Manage a small team of developers/analysts; mentor junior associates in Reltio configurations, data modeling, and API integrations. Lead and monitor task allocation and execution, ensuring adherence to timelines, quality standards, and accurate status reporting. Contribute to key project deliverables such as solution design documents, data model blueprints, API integration plans, unit test cases, and deployment checklists. Serve as a point of contact for client communications related to technical delivery, issue resolution, and progress updates. Demonstrate continuous learning and a drive for innovation by adopting emerging technologies, enhancing solution design, and encouraging the same within the team. Understand the client’s data architecture challenges and design complex workflows, match-merge logic, and survivorship strategies using Reltio MDM and related technologies. Make timely and effective decisions on solution approaches, technical problem-solving, and implementation planning by maintaining a clear view of project goals.

What you’ll bring:

Bachelor's/Master's degree with specialization in Computer Science, MIS, IT or other computer related disciplines; 3–6 years of total experience with at least 3 years of hands-on implementation experience on Reltio MDM (must have worked on at least one end-to-end project). Strong expertise in configuring Reltio components – Data Model, Match & Merge logic, Survivorship rules, Reference Data Management (RDM), User Management, and Workflows. Proficient in working with Reltio APIs and Integration Hub; experienced in integrating Reltio with other systems via REST/SOAP services. Hands-on experience in data loading/exporting in Reltio and optimizing performance across ingestion and processing pipelines. Comfortable developing customizations using Java, JavaScript, or similar technologies; experienced in writing SQL queries for data analysis. Exposure to EBX, Informatica MDM/PIM, or Stibo is a plus; knowledge of data modeling, cleansing, quality, governance, and migration is expected. Experience working in Agile environments, including coding standards, code reviews, version control (GitHub), and CI/CD build processes. Ability to translate complex business rules and governance policies into technical configurations in Reltio. Experience with cloud platforms like AWS or Azure to design scalable data solutions; familiarity with ETL/File movement tools is preferred. Demonstrated ability to guide junior associates, track tasks and timelines, and support delivery leads in meeting project milestones. Logical thinking, strong problem-solving skills, and excellent interpersonal and communication abilities. Willingness to cross-train and work on other data tools/platforms as needed, with awareness of the latest trends in MDM and data technologies.

Additional Skills:

Deep understanding of data management best practices and data analytics; Up to speed with latest technologies related (but not limited to) to cloud platform services, visualization, data management; Excellent verbal and written communication, with appropriate and logical structuring of thoughts process during discussion/ presentation; Lead project teams in driving end to end activities to meet set milestones and provide necessary mentorship/ guidance for the team growth; Ability to distill complex concepts into easy-to-understand frameworks and presentations; Strong verbal and written communication skills with ability to articulate results and issues to internal and client teams; Ability to work within a virtual global team environment and contribute to the overall timely delivery of multiple projects; Willingness to travel to other global offices as needed to work with client or other internal project teams.

Perks & Benefits:

ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

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