AppSierra Solutions

Job Summary :

We are seeking an experienced Senior Associate Developer skilled in Tenrox (time tracking and resource management) and Broadcom Clarity (Project and Portfolio Management) platforms.

The candidate will be responsible for designing, developing, configuring, and supporting customizations and integrations of Tenrox and Clarity applications aligned with business needs.

This role involves collaborating with business stakeholders, project managers, and IT teams to enhance system functionality, improve user experience, and ensure data accuracy and reliability in project management Responsibilities :

- Design, develop, and maintain custom reports, dashboards, workflows, and integrations within Tenrox and Broadcom Clarity platforms.

- Analyze business requirements and translate them into technical specifications and system solutions.

- Customize and configure Tenrox and Clarity modules to support resource management, time tracking, project planning, financials, and portfolio management.

- Develop and maintain APIs, web services, and data integrations between Tenrox, Clarity, and other enterprise systems (e.g., ERP, HRIS).

- Troubleshoot, debug, and resolve issues related to the applications, ensuring smooth operation and minimal downtime.

- Collaborate with business analysts, project managers, and end-users to gather requirements and provide technical guidance.

- Assist in planning and executing system upgrades, patches, and migrations for Tenrox and Clarity applications.

- Create and maintain technical documentation, including design documents, user guides, and process flows.

- Participate in user acceptance testing (UAT) and provide training/support as needed.

- Ensure compliance with IT policies, security standards, and industry best practices.

- Monitor system performance and recommend Qualifications :

- Bachelors degree in Computer Science, Information Technology, Engineering, or related field.

- 3-5 years of experience supporting, developing, or customizing Tenrox and/or Broadcom Clarity (CA Clarity PPM) applications.

- Strong knowledge of Tenrox time tracking, resource management, and workflow customization.

- Proficient in Broadcom Clarity PPM configuration, reporting, and integration.

- Hands-on experience with SQL, PL/SQL, or other database query languages for report and data extraction.

- Experience with web services (REST/SOAP), APIs, and middleware tools for system integration.

- Familiarity with scripting languages (e.g., JavaScript, VBScript) used in Clarity or Tenrox customization.

- Understanding of project and portfolio management concepts, resource allocation, and financial tracking.

- Excellent problem-solving and analytical skills.

- Strong communication and interpersonal skills, with the ability to engage technical and non-technical stakeholders.

- Ability to work independently as well as in a collaborative team environment.

- Experience with ITIL processes and Agile/Scrum methodologies is a Knowledge/Skills - :

- In-depth understanding of Tenrox time tracking, resource management, and workflow customization.

- Experience with Tenrox API integration and data extraction.

- Strong knowledge of Broadcom Clarity (formerly CA Clarity PPM) configuration, module customization, and reporting.

- Familiarity with Claritys workflow engine, data model, and security model.

- Experience with project and portfolio management concepts, including resource allocation, financial management, and forecasting.

- Proficiency in SQL, PL/SQL, or similar query languages for report development and data manipulation.

- Knowledge of relational database management systems such as Oracle, SQL Server, or MySQL.

- Experience working with RESTful and SOAP web services for integration between Tenrox, Clarity, and other enterprise systems.

- Familiarity with middleware or ETL tools for data synchronization across systems.

- Hands-on experience with scripting languages like JavaScript, VBScript, or similar for customizing workflows and user interfaces in Tenrox and Clarity.

- Understanding Agile, Scrum, or waterfall methodologies and their application within PM tools.

- Familiarity with issue tracking, debugging, and root cause analysis in enterprise applications.

- Knowledge of ITIL practices related to incident, problem, and change management.

- Strong analytical and problem-solving skills with an ability to translate complex business requirements into technical solutions.

- Ability to design, build, and maintain custom reports and dashboards using Crystal Reports, SSRS, or BI tools.

- Excellent verbal and written communication skills to effectively engage with business users, technical teams, and vendors.

- Ability to produce clear technical documentation and user guides.

- Ability to work collaboratively with cross-functional teams including project managers, business analysts, and IT teams.

- Experience providing training and user support.

- Willingness to stay current with platform updates, industry trends, and new technologies.

- Experience with ERP systems and HRIS integrations.

- Knowledge of related PM tools such as Microsoft Project, JIRA, or ServiceNow.

- Prior experience in global or multi-location support environments.