HCLTech Walkin Drive
3 days ago
HCLTech Walk-in Drive - International Banking Voice ProcessDate: 03rd October 2025Time: 11:00 AM – 3:00 PMLocation: HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, 8, Madras ,Thiruvallur High Rd, Ambattur, Chennai, Tamil Nadu 600076Contact HR - SanjayDesignation: AssociateProcess: Inbound Calling. * No sales or upselling or cross selling. *Experience: 1 to 3 Yrs in International Voice process.Mandatory qualifications:Excellent communication skills are both verbal and written Mandatory.A problem-solving mind-set.The ability to multitask, Able to work well as an individual and as part of a team.Responsibilities- Responding to clients via both voice and written communication. Utilizing both to ensure that the client gets the right outcome in a timely manner and that the outcome meets the individual’s needs - Responding to queries regarding our products, services, data and client accounts - Managing multiple client queries at once - Utilizing workflow tools to manage your own workload - Contributing to the achievement of team targets including service levels and quality measures - Maintain accurate records of customer communication and discussions using the appropriate internal system/s - Utilizing available knowledge tools to not only ensure you are following correct processes but also to ensure you are asking the right questions at the right time - Supporting or seeking support from other internal teams to ensure clients queries are answered and resolved - Ensure that good client / consumer outcomes are at the center of all operational activity and decision making - Deliver great clients and consumers service and seek to exceed client / consumer expectationsDesignation : Senior Team LeadJob Summary:We are seeking an experienced Senior Team Lead to join our international voice process team. The successful candidate will be responsible for leading a team of customer service representatives and team leads, driving team performance, and ensuring high-quality customer interactions.Key Responsibilities:1. Team Management: Lead, motivate, and coach a team of customer service representatives and team leads to achieve business objectives and deliver high-quality customer experiences.2. Performance Management: Monitor and manage team performance metrics, such as service level, first call resolution, and customer satisfaction.3. Quality Assurance: Ensure adherence to quality standards, processes, and procedures, and implement corrective actions to address quality issues.4. Process Improvement: Identify areas for process improvement and collaborate with stakeholders to implement changes.5. Customer Escalations: Handle complex customer escalations and provide solutions or alternatives to resolve issues.6. Reporting and Analysis: Analyze team performance data and provide insights to inform business decisions.Requirements:1. Education: Bachelor's degree in any discipline.2. Experience: Minimum 3-4 years of experience in a team lead or supervisory role in a voice process or customer service environment3. Skills:- Strong leadership and team management skills.- Excellent communication, interpersonal, and problem-solving skills.- Ability to work in a fast-paced environment and handle multiple priorities.- Familiarity with quality management systems and processes.4. Language Skills: Proficiency in English language (speaking, reading, and writing)
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New Delhi, India HCLTech Full timeHCLTECH MEGA WALKIN DRIVE FOR FRESHERS ON 7-Oct-25 to 8-Oct-25Walkin Drive Location:No 33, Block 2,ETA3, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur , Chennai, Tamil Nadu, 600130Date: 7-Oct-25 to 8-Oct-25Timing - 10.30 AM to 2.30 PMExperience Required:FRESHERS (Arts & Science)Qualifications which are not eligible to apply are: (BTECH, MCA, MSC, MTECH,...
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New Delhi, India HCLTech Full timeHCLTECH MEGA WALKIN DRIVE FOR FRESHERS ON 7-Oct-25 to 8-Oct-25Walkin Drive Location: No 33, Block 2,ETA3, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai, Tamil Nadu, 600130Date: 7-Oct-25 to 8-Oct-25Timing- 10.30 AM to 2.30 PMExperience Required: FRESHERS (Arts & Science)Qualifications which are not eligible to apply are: (BTECH, MCA, MSC, MTECH,...
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New Delhi, India HCLTech Full timeJob descriptionWALKIN Drive on 11th October for Content Analyst roleWork Location - Noida Sector 126 Shifts - FlexibleInterested candidates may walkin on below Address Date - 11th October Time - 10AM - 2PM HCLTech - A8-9 Sector 60 Noida, Nearest Metro 59Please carry two copies of resume and ID proof , Do not carry Pen drive , Laptop or any other gadgets ....
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HCLTECH Walkin Drive
17 hours ago
New Delhi, India HCLTech Full timeHCLTECH Walk-in Drive Banking & Finance 30th September 2025Walk-in Drive Details: Location:HCL Technologies Ltd, ETA 3, No 33, Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai Date:30th September 2025 ⏰Time:10:00 AM - 3:00 PM Contact HR : SanjayRole: Payments Experience: 2 to 6 years Skills Minimum 2 years of experience in payments...
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HCLTECH Walkin Drive
3 days ago
New Delhi, India HCLTech Full timeHCLTECH Walk-in Drive Banking & Finance 30th September 2025Walk-in Drive Details:Location: HCL Technologies Ltd, ETA 3, No 33, Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, ChennaiDate: 30th September 2025⏰ Time: 10:00 AM - 3:00 PMContact HR : SanjayRole: PaymentsExperience : 2 to 6 yearsSkills- Minimum 2 years of experience in payments...
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C++ Developer
3 days ago
New Delhi, India HCLTech Full time#HCLTech Hiring: C++, OOPS DeveloperJoin our team to build high-performance applications using modern C++ (11/14/17/20)!Design, develop & maintain scalable softwareApply solid OOP principlesWork across the full SDLCStrong skills in C++, data structures, and design patterns requiredExperience - 5+yrsWork Location - ChennaiJoin us for a Walkin Interview:Date:...
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HCLTECH Mega Walk-in Drive
21 hours ago
New Delhi, India HCLTech Full timeHCLTECH Mega Walk-in Drive - International Banking & Finance ProcessWalk-in Drive Details:Location: HCL Technologies Ltd, ETA 3, No 33, Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, ChennaiDate: 10th October 2025 & 11th October 2025Time: 10:00 AM - 2:00 PMContact HR : Judith, Dharani & Sanjay.Job Title: Operations Team Lead – ARF...
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Walk-in Drive at HCLTech – Ambattur
21 hours ago
New Delhi, India HCLTech Full timeWalk-in Drive at HCLTech – Ambattur - 6, Chennai - 9th & 10th Oct 2025 - Thursday and FridayWe are hiring Associates/ Analyst / Team lead for our Inbound Calling Process ( No Sales, No Upselling, No Cross-Selling).Role Details:- Designation: Associate/ Analyst / Team lead - Process: Inbound Calling - Experience: 1-3 years in International Voice Process/...
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New Delhi, India HCLTech Full timeHCLTECH- Walk in Drive Interview on 11-Sep-2025_ Freshers_ Voice ProcessWalkin Drive Location: Interview Venue: HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, 8, Madras ,Thiruvallur High Rd, Ambattur, Chennai, Tamil NaduDate:11-Sep-25 Timing - 11AM to 2.30 PM Work Location:[ Chennai 5 days WFO]Department:FresherExperience Required:FRESHERS...
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Mechanical WalkIN for Design Engineer
3 days ago
New Delhi, India HCLTech Full timeMechanical WalkIN for Design Engineer (NX CAD)- on 20th September in Bangalore CessnaJoin a team that values innovation, growth, and impactful work. Don’t miss the chance to work with cutting-edge Project in SME and be a part of something transformative!Join a team that values innovation, growth, and impactful work. Don’t miss the chance to work with...
