ServiceNow Developer
2 days ago
Responsibilities :
- Lead and manage multiple projects' design, development, and implementation.
- Design, implement, Lead, and manage the overall architecture and roadmap for the ServiceNow platform.
- Conduct workshops and collaborate with stakeholders to gather requirements, define solutions, and ensure alignment with business objectives.
- Lead and mentor teams to deliver high-quality ServiceNow implementations and enhancements.
- Participate in proposal work with activities such as estimations and technical solutions
- Establish governance processes and best practices for platform development and administration.
- Troubleshoot critical issues and manage upgrades while minimizing downtime.
Skills and Qualifications :
- 8 Years + ServiceNow Experience
- Strong programming and technical expertise, including advanced scripting and platform development.
- Proven experience in managing end-to-end ServiceNow implementations.
- Deep expertise in the ServiceNow platform, including ITSM, ITOM, and ITAM, is necessary.
- Or at least any two product experiences (ITSM+ITOM or ITAM + ITOM or ITSM + ITAM)
- Additional product experience in HRSD, SPM, GRC, SECOPS, and custom applications are added value
- Hands-on experience in solution architecture and design across multiple ServiceNow modules.
- Proficient in ServiceNow scripting, configuration, and workflow automation.
- Experience with integrations using REST, SOAP, and other APIs.
- ServiceNow CSA certification (mandatory); CIS certification for relevant modules (ITSM, ITOM, HRSD, etc.) is a significant advantage.
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