Business Head – CRM

3 weeks ago


Bengaluru, Karnataka, India Talentiser Full time

We are currently hiring for "Business Head - CRM Product" with a leading startup based out in Bangalore.

Key Responsibilities:

1. Go-To-Market (GTM) Strategy:

  • Define and execute GTM strategies to drive product adoption and market penetration.
  • Identify key customer segments, pricing strategies, and competitive positioning.
  • Build strategic partnerships and alliances to expand market reach.
  • Drive sales enablement by aligning product, marketing, and sales teams.

2. Growth & Revenue Expansion:

  • Own and drive revenue growth through customer acquisition, retention, and upselling.
  • Work closely with the product and marketing teams to define growth levers.
  • Leverage data-driven insights to optimize funnel conversions and customer engagement.
  • Identify and execute strategic growth initiatives, including expansion into new industries or verticals.

3. Strategy & Leadership:

  • Develop and execute a long-term business strategy for the CRM product.
  • Work closely with cross-functional teams, including product, sales, and customer success.
  • Monitor industry trends, competitor activities, and customer needs to stay ahead of the market.
  • Define key business KPIs and ensure alignment with company objectives.
  • Hire, mentor, and lead a high-performing team focused on GTM and growth initiatives.

Key Qualifications & Requirements:

  • 8-15 years of experience in GTM, growth, and business strategy roles, preferably in SaaS, CRM, or enterprise software.
  • Strong understanding of the Indian B2B SaaS and CRM market.
  • Proven experience in scaling a tech product in a competitive market.
  • Expertise in growth hacking, customer acquisition, and retention strategies.
  • Experience in leading and working with cross-functional teams (sales, marketing, product, and customer success).
  • Strong analytical skills with a data-driven approach to decision-making.
  • Excellent communication, stakeholder management, and leadership abilities.
  • Prior experience in working with startups or high-growth environments is a plus

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