Senior Software Engineer
3 weeks ago
Experience: 6 - 9 YearsJoining required: within 45 days- Must be an individual who can work independently on projects for using AWS services ( AWS SDK) for serverless functions (Lex, Lambda, DynamoDB, S3)- Must have at least 6 years of recent Node.js coding as a full-stack or back-end developer. Development of APIs a plus.- Nice to have 2-3 years experience with Amazon Connect projects and familiarity with it the various features of Amazon Connect.- Nice to have good communication skills in English.QUALIFICATION :- AWS Certification (Practitioner / Solution Architect)- Amazon Connect, AWS SDK - 3 years- Application development- API development (RestFUL)- NodeJS- Python- Contact Center Solution( WFM, Telephony, Metrics reporting, Analytics, Digital Channels)- AWS Serverless (S3, DynamoDB, Lambda, Athena ) - 3 years- AI (Bedrock, Opensearch, Kendra)- Terraform- :- Well-rounded professional background in IT Operations, Bachelors / MCA (Software related) degree required- 3+ years of hands-on experience in building call flows and IVR within AWS Connect and configuration and implementation of the Amazon Connect Platform- Working knowledge and experience with the following AWS Services: Comprehend, Connect, DynamoDB, Kinesis Data Stream, Kinesis Video, Lambda, Lex, S3, Transcribe, Polly, Sales Force- Intimately involved in numerous end to end cloud projects.- Working knowledge of application architectures, software development tools, and methodologies.- Staying current with emerging technology trends.- Some history of successful technical consulting, and architecture engagements with numerous customers simultaneously.- Experience with virtual network design, delivery and troubleshooting in AWS- Experience with assessing, applying, and complying with AWS Well Architected Framework- Hold active AWS Associate certifications- Experience managing AWS environments, including tasks such as environment architecture design, automation, network engineering, security, storage, systems administration, monitoring, incident response, configuration management, etc.- Experience with Infrastructure as Code (IaC) and configuration management languages, such as: Terraform, AWS CloudFormation, CDK, Ansible, or similar- Strives to meet all team deadlines and fulfill responsibilities; listens to others and values opinions, promotes a team atmosphereJOB DESCRIPTION :- Migrate, Modernize and deploy customer call centers to the Amazon Connect platform- Architect and design third party integrations with Amazon Connect- Develop feature functionality for Amazon Connect- Work internally to improve and develop products and services related to Call Center as a Service primarily operated by Amazon Connect.- Explore and evaluate leading edge technologies for integration into customer environments- Solution, migrate and optimize customer workloads from on-premise environments into AWS- Solution, design, and modernize customer workloads and/or design and deploy new customer applications in AWS- Design and deploy enterprise class security, network, and systems management solutions within AWS- Design and implement availability, scalability, and performance plans for AWS managed service environments; Continually re-evaluate existing stack and infrastructure to reduce costs while maintaining optimal performance, availability, and security. (ref:hirist.tech)
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