Symbo Insurance

Assistant Manager - Insurance Product Requirements from the Sales Team:

- Collaborate closely with the sales team to understand their needs and expectations regarding insurance products.

- Identify key features, functionalities, and any specific customer requests communicated by the sales team.

- Thoroughly document these requirements to serve as a foundation for product development and ensure alignment with customer expectations.

Conceptualizing the Product:

- Utilize gathered requirements to envision the insurance product.

- Consider the target audience, prevailing market trends, and competitive landscape during the conceptualization phase.

- Develop high-level product concepts, outlining potential features, user experience considerations, and overall value proposition to address customer needs effectively.

Coordinating with the Insurance Company on Product and Pricing:

- Engage proactively with the insurance company to align on the product offering, leveraging the insights gained from conceptualization and sales team collaboration.

- Facilitate discussions on pricing models, coverage details, and regulatory considerations to ensure compliance and competitiveness.

- Ensure that the finalized product meets all legal and regulatory requirements, fostering a mutually beneficial partnership with the insurance company.

Analyzing Enrollment Data and Claims Data:

- Delve into enrollment data to gain insights into customer behavior, identifying patterns such as peak enrollment periods and common demographic characteristics.

- Analyze claims data meticulously to evaluate the effectiveness of the insurance product, examining trends, cost patterns, and areas for improvement.

- Utilize data-driven insights to refine existing products, optimize coverage offerings, and enhance overall customer satisfaction.

- These responsibilities encompass a comprehensive approach to insurance product management, focusing on collaboration, innovation, and data-driven decision-making to deliver competitive and customer-centric insurance solutions.