Senior System Engineer

4 weeks ago

Bengaluru, India Idyllic Services Pvt. Ltd. Full time

Job Title- Senior System Engineer

Experience- 5+ years

Location- Bangalore

Work Mode- Work from Office


The organization is a worldwide leader in insurance technology and is currently searching for a Senior Systems Engineer to join our Corporate IT team. This role will be responsible for building out and maintaining our future computing environments both in the cloud and in on-premise data centers. The role will have a heavy focus on automation and Infrastructure as Code. Enjoy working in a fast-paced, high-energy, growing environment, working highly collaboratively and driving business results.


Essential Functions

• Design and build cloud and on-premise infrastructure

• Build, configure and deploy new software packages

• Create and maintain infrastructure documentation

• Develop playbooks to guide all skill levels for incident response

• Deploy on-premise and cloud infrastructure using Infrastructure as Code

• Perform RCA as part of incident response

• Install, upgrade and management of VMware

• Develop and implement monitoring technologies such as DataDog to ensure optimal uptime metrics and ease troubleshooting of production issues.

• Manage and maintain Infrastructure as Code (IaC) in GCP and Azure using IaaS models.

• Respond to escalated infrastructure service desk tickets

• Perform upgrades and other maintenance during non-business hours

• Function as part of an on-call rotation for out-of-hours incidents (typically one week every two months)

• Define and implement best practices for disaster recovery

• Work closely with the information security organization to remediate any identified security vulnerabilities

• Performs other duties as assigned by the immediate manager or management team.


Key Performance Outcomes

• Completing projects within a designated time frame

• Comply with all policies and procedures defined by Change Management.

• Complete Organization Cloud projects and change requests according to schedule, minimizing or eliminating human error, downtime, or financial concessions.

• Reported issues are managed in a timely, efficient manner with appropriate escalations internally across teams and functions.

• Exhibits behaviors that exemplify the Organization's Core Values


Required Skills & Experience

• High School diploma (required), BA or BS degree preferred

• 5+ years of experience as a senior engineer in a mid to large-scale enterprise

• Strong organization skills and the ability to multitask

• Excellent verbal and written communication skills

• Attention to detail

• Windows Server 2019/2022

• Azure

• GCP

• PowerShell

• Terraform

• VMWare


Nice to have skills

• Linux

• Nutanix

• Ansible

• Data center migrations

• Experience working with APIs for automation (Microsoft Graph, Jira, Okta)

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