Amazon CTI Consultant
4 days ago
We are hiring an Amazon Connect Consultant to work on a cloud contact center transformation for one of our major fintech clients. This role requires strong hands-on experience with Amazon Connect and a solid background in CTI consulting.The ideal candidate should have played a consulting role in previous CTI modernization or migration projects and must be confident working with both technical teams and business stakeholders.Required Experience:- Minimum 7 years total experience in contact center / CTI space - 3+ years of hands-on experience with Amazon Connect - Proven experience working in a consulting role for CTI transformation projects - Strong knowledge of Amazon Connect features: contact flows, routing, queues, agent setup - Experience integrating Amazon Connect with CRMs like Salesforce or Zendesk - Good understanding of AWS services: Lambda, DynamoDB, S3, CloudWatch - Basic scripting with Node.js or Python - Experience in building or enhancing IVRs using Amazon Lex - Comfortable working independently in a client-facing environmentNice to Have:- Exposure to Cisco, Avaya, Genesys (legacy CTI systems) - AWS certification - Knowledge of SIP, VoIP, or WebRTC - Experience with Amazon Connect Tasks, Contact Lens, WisdomResponsibilities:- Lead the setup and configuration of Amazon Connect environments - Work with business teams to gather requirements and translate them into technical designs - Build backend integrations using AWS Lambda and REST APIs - Integrate Amazon Connect with CRM and support systems - Support user testing, deployment, and documentation - Troubleshoot issues and improve existing contact flows
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Amazon cti consultant
1 week ago
Delhi, India Milestone Technologies, Inc. Full timeWe are hiring an Amazon Connect Consultant to work on a cloud contact center transformation for one of our major fintech clients. This role requires strong hands-on experience with Amazon Connect and a solid background in CTI consulting.The ideal candidate should have played a consulting role in previous CTI modernization or migration projects and must be...
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Amazon cti consultant
1 week ago
Delhi, India Milestone Technologies, Inc. Full timeWe are hiring an Amazon Connect Consultant to work on a cloud contact center transformation for one of our major fintech clients. This role requires strong hands-on experience with Amazon Connect and a solid background in CTI consulting.The ideal candidate should have played a consulting role in previous CTI modernization or migration projects and must be...
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Amazon CTI Consultant
5 days ago
Delhi, India Milestone Technologies, Inc. Full timeWe are hiring an Amazon Connect Consultant to work on a cloud contact center transformation for one of our major fintech clients. This role requires strong hands-on experience with Amazon Connect and a solid background in CTI consulting.The ideal candidate should have played a consulting role in previous CTI modernization or migration projects and must be...
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Amazon CTI Consultant
3 weeks ago
Delhi, India Milestone Technologies, Inc. Full timeWe are hiring an Amazon Connect Consultant to work on a cloud contact center transformation for one of our major fintech clients. This role requires strong hands-on experience with Amazon Connect and a solid background in CTI consulting.The ideal candidate should have played a consulting role in previous CTI modernization or migration projects and must be...
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Senior AWS Connect Developer
4 days ago
New Delhi, India YunoJuno Full timeOur client is looking for a skilled and experienced Senior AWS Connect Developer to design, develop, and administer their cloud-based contact center solutions for a 3 month contract role.The ideal candidate will be responsible for creating scalable, automated, and customer-centric systems that enhance the overall contact center experience. The position...
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Amazon Advertising Expert
4 days ago
New Delhi, India Seller Circle Full timeAmazon Advertising Expert – Bengaluru (On-Site)Company DescriptionFounded in 2017,Seller Circlepartners with ambitious brands to scale their presence in the ever-evolving e-commerce marketplace. Over the years, we’ve managed700+ brandsand collaborated with6000+ businessesto craft compelling brand stories and measurable growth strategies. As anAmazon...
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Senior Salesforce Administrator
4 days ago
New Delhi, India Numeric Technologies Full timePosition: Sr. Salesforce Admin - CTI Experience: 7+ Years Location: Bangalore (Hybrid) Shift: General shiftResponsibilities: Salesforce Support: Serve as the primary point of contact for all Salesforce-related inquiries, issues, and user support requests. Respond to and resolve tickets promptly, ensuring user satisfaction and minimal disruption to business...
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Senior AWS Connect Developer
2 weeks ago
Delhi, India YunoJuno Full timeOur client is looking for a skilled and experienced Senior AWS Connect Developer to design, develop, and administer their cloud-based contact center solutions for a 3 month contract role.The ideal candidate will be responsible for creating scalable, automated, and customer-centric systems that enhance the overall contact center experience. The position...
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Senior AWS Connect Developer
3 weeks ago
Delhi, India YunoJuno Full timeOur client is looking for a skilled and experienced Senior AWS Connect Developer to design, develop, and administer their cloud-based contact center solutions for a 3 month contract role.The ideal candidate will be responsible for creating scalable, automated, and customer-centric systems that enhance the overall contact center experience. The position...
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Senior AWS Connect Developer
7 days ago
Delhi, India YunoJuno Full timeOur client is looking for a skilled and experienced Senior AWS Connect Developer to design, develop, and administer their cloud-based contact center solutions for a 3 month contract role.The ideal candidate will be responsible for creating scalable, automated, and customer-centric systems that enhance the overall contact center experience. The position...
