Amazon CTI Consultant
4 weeks ago
We are hiring an Amazon Connect Consultant to work on a cloud contact center transformation for one of our major fintech clients. This role requires strong hands-on experience with Amazon Connect and a solid background in CTI consulting.The ideal candidate should have played a consulting role in previous CTI modernization or migration projects and must be confident working with both technical teams and business stakeholders.Required Experience:- Minimum 7 years total experience in contact center / CTI space - 3+ years of hands-on experience with Amazon Connect - Proven experience working in a consulting role for CTI transformation projects - Strong knowledge of Amazon Connect features: contact flows, routing, queues, agent setup - Experience integrating Amazon Connect with CRMs like Salesforce or Zendesk - Good understanding of AWS services: Lambda, DynamoDB, S3, CloudWatch - Basic scripting with Node.js or Python - Experience in building or enhancing IVRs using Amazon Lex - Comfortable working independently in a client-facing environmentNice to Have:- Exposure to Cisco, Avaya, Genesys (legacy CTI systems) - AWS certification - Knowledge of SIP, VoIP, or WebRTC - Experience with Amazon Connect Tasks, Contact Lens, WisdomResponsibilities:- Lead the setup and configuration of Amazon Connect environments - Work with business teams to gather requirements and translate them into technical designs - Build backend integrations using AWS Lambda and REST APIs - Integrate Amazon Connect with CRM and support systems - Support user testing, deployment, and documentation - Troubleshoot issues and improve existing contact flows
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Salesforce & Amazon connect Development
3 days ago
New Delhi, India TransUnion Full timeJob Description: As a contributing member on one of our agile development teams, you will have both the accountability and freedom to build systems that are taking TransUnion to the next level. Success in this role requires a blend of skills in the following technology areas: Experience leading technical projects that are customer-facing within Contact...
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Advertising Specialist
2 weeks ago
New Delhi, India e-Comas - Global Amazon & Marketplace Full Service Agency Full timeAbout the job : Advertising Specialist - DSP (Amazon DSP)Description You will be a key player for the digital marketing activities (Primarily Amazon DSP and Secondary PPC )across a portfolio of clients, driving activities on building traffic to D2C or Amazon. You will be supporting the Advertising Team, reporting directly to the Head of Advertising.Own &...
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Salesforce & Amazon connect Development
5 days ago
Delhi, India TransUnion Full timeJob Description: As a contributing member on one of our agile development teams, you will have both the accountability and freedom to build systems that are taking TransUnion to the next level. Success in this role requires a blend of skills in the following technology areas: Experience leading technical projects that are customer-facing within Contact...
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Senior AWS Connect Developer
4 weeks ago
New Delhi, India YunoJuno Full timeOur client is looking for a skilled and experienced Senior AWS Connect Developer to design, develop, and administer their cloud-based contact center solutions for a 3 month contract role.The ideal candidate will be responsible for creating scalable, automated, and customer-centric systems that enhance the overall contact center experience. The position...
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Amazon Advertising Expert
4 weeks ago
New Delhi, India Seller Circle Full timeAmazon Advertising Expert – Bengaluru (On-Site)Company DescriptionFounded in 2017,Seller Circlepartners with ambitious brands to scale their presence in the ever-evolving e-commerce marketplace. Over the years, we’ve managed700+ brandsand collaborated with6000+ businessesto craft compelling brand stories and measurable growth strategies. As anAmazon...
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Senior Salesforce Administrator
4 weeks ago
New Delhi, India Numeric Technologies Full timePosition: Sr. Salesforce Admin - CTI Experience: 7+ Years Location: Bangalore (Hybrid) Shift: General shiftResponsibilities: Salesforce Support: Serve as the primary point of contact for all Salesforce-related inquiries, issues, and user support requests. Respond to and resolve tickets promptly, ensuring user satisfaction and minimal disruption to business...
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Virtual Customer Support Associate
19 hours ago
Delhi, India Amazon Full timeDESCRIPTION Role Virtual Customer Service Associate Job Type Seasonal Contractual Location Work from home in Delhi India Our mission at Amazon is to be Earth s most customer-centric company and our award-winning Customer Service team is a key part of achieving that goal Doing our best for our customers is where we get our energy and that s why you ll find we...
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Amazon PPC Expert
1 week ago
Delhi, Delhi, India Epigroww Global Full time ₹ 5,00,000 - ₹ 25,00,000 per yearCompany DescriptionEpigroww Global is a global marketing firm and trusted advisor to leading Ecommerce Brands and Businesses. We specialize in Marketing Consulting, Ecommerce Strategy, Performance Marketing, Go-to-Market Strategy, Product Launches, Content Marketing, Shoots and Video Production, and Influencer Marketing. Our team of experts collaborates with...
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Amazon PPC Expert
4 weeks ago
Delhi, India Epigroww Global Full timeJob Description Company Description Epigroww Global is a global marketing firm and trusted advisor to leading Ecommerce Brands and Businesses. We specialize in Marketing Consulting, Ecommerce Strategy, Performance Marketing, Go-to-Market Strategy, Product Launches, Content Marketing, Shoots and Video Production, and Influencer Marketing. Our team of experts...
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Salesforce Consultant
4 weeks ago
New Delhi, India Tata Consultancy Services Full timeDear Candidates,Greetings from TCS!!!!TCS is looking for Salesforce ConsultantExperience: 10-12 yearsLocation: Chennai / Kochi / ThiruvananthapuramMust have skills:- Minimum 6-8 years of experience in successful software project implementations related to CRM - Service/ Communities Cloud Business scenarios. - 3+ years of experience working within the...