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CISCO Voice

1 month ago

Chennai, Tamil Nadu, India Tata Consultancy Services Full time
Job Summary

Expert level experience in handling Cisco IP telephony Network Infrastructure with a strong understanding of Unified Communication Products, ITIL knowledge, and problem analysis skills.

Role Expectations
  • Handle expert-level Cisco IP telephony Network Infrastructure management.
  • Have in-depth understanding of Cisco Unified Communication Products:
  1. Cisco CUCM (10.x, 11.x, 12.x)
  2. Cisco Emergency Responder (CER)
  3. Cisco Call Manager Express & Cisco Unity express
  4. Cisco Licensing models
  5. Cisco Expressway
  6. Cisco IM&P and Jabber
  7. Cisco Voice Gateways (ISR Routers and Analog gateways)
  8. Trunks, E1/ T1(CAS, CCS), FXS /FXO, & SIP
  9. Gatekeepers
  10. Gateway protocols: H323, SIP, MGCP, SCCP
Excellent ITIL Knowledge – Incident, Change, Configuration, Problem Management Excellent Problem analysis and resolution skills Expert knowledge in Cisco Unified Communications Manager Expert knowledge in Cisco Unity Connection Expert Knowledge in Cisco UCCX Expert knowledge in Cisco Session Management platform (SME) Expert knowledge in Session Border Controller technology Knowledge of UCS and virtualization technologies Required Qualifications
  • 3-5 years of relevant experience
Work Location

Chennai