SAM Tech

3 weeks ago

New Delhi, India Teamware Solutions Full time

We Are Hiring – SAM Tech SME (ServiceNow SAM Pro / Flexera)Location: Bangalore / GurgaonExperience: 2 to 7 YearsNotice Period: Immediate to 20 DaysWe’re seeking an experienced SAM Tech SME to lead and manage Software Asset Management (SAM) implementations, primarily on ServiceNow SAM Pro, and occasionally on Flexera.Key Responsibilities:- Lead end-to-end implementation and customization of ServiceNow SAM Pro, ensuring alignment with business and IT objectives. - Configure ServiceNow Discovery for key publishers (e.g., Oracle GLAS, VMware) and other critical infrastructure components. - Set up integrations with SCCM, Jamf, ILMT, and SAP for comprehensive SAM data collection. - Configure SaaS integrations (e.g., Microsoft 365, Adobe, Salesforce) to enhance software asset visibility and governance. - Implement cloud cost management for Azure and Google Cloud, optimizing spend and utilization. - Perform ServiceNow administrative tasks, including plugin enablement, update set management, and service catalog configuration. - Apply knowledge of CMDB and CSDM frameworks for effective configuration management. - Handle entitlement loads, model normalization, and reconciliation within SAM Pro. - Demonstrate working knowledge of licensing for at least one major software publisher.Qualifications:- Bachelor’s or Master’s degree from an accredited college/university.Desired Skills & Experience:- 2–7 years of hands-on experience in SAM technologies (ServiceNow SAM Pro, Flexera). - Strong communication and stakeholder management skills. - Proficiency with data analysis tools (Excel, PowerPoint, Word). - Excellent analytical, problem-solving, and reporting abilities. - Experience working in teams, overseeing SAM processes, and conducting tool assessments.

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