Web Developer

JOAN Digitech is a young, vibrant, and ambitious digital agency with a focus on SEO, PPC, Content, Web Design & Analytics. With presence in the UK, US and India, we work on a diverse range of client portfolios spanning multiple industries and continents.

JOAN Digitech is seeking a highly motivated User Experience (UX) Developer. The UX Developer will help bring the goals and objectives of our projects to life. They should be comfortable working strategically and tactically, balancing big picture thinking with impeccable attention to detail. 

The ideal candidate should excel in building highly creative ideas born from an understanding of user needs and the ability to bring those ideas to life with great UX, UI, and visual design skills. A thorough understanding of contemporary user centred design methodologies and mobile web design experience is a must.

This is a position which requires strong ecommerce development skills particularly in Shopify and WordPress. Hence, the successful candidate will be comfortable programming on Shopify and WordPress platforms. This means that you should have development experience, in depth understanding, and distinct perspectives of all things to specialise in all the Shopify and WordPress projects.

Likewise, the candidate should be able to create a bespoke development strategy using existing Shopify and WordPress templates. Besides that, you must also know how to convert mockups, design styles, page diagrams and specifications into complete functional solutions.

The candidate should have a technical know-how of updating and modifying existing websites to enhance the UX/UI design or add new features. This is in addition to knowing how to test and develop 3rd party Shopify apps to customise and create Shopify accounts that integrate with websites built on third party platforms and themes including WordPress.

The Digital Experience Manager Web/UX will be responsible for supporting the ongoing delivery and growth for clients. 

The primary responsibilities of the position includes:

• Creating engaging and knowledgeable Shopify and WordPress stores to drive revenue and sales.
• Developing bespoke themes and customising pre-existing templates according to company guidelines.
• Collaborating with client UI and UX design teams to create innovative and unique user experiences.
• Ensuring seamless integration with Shopify Apps, Marketing Tools, and Platform APIs.
• Regularly debugging and testing websites to optimise performance.
• Providing coordination and technical support to mitigate potential issues.
• Improving conversion rates through website optimization strategies.
• Make knowledgeable and engaging Shopify and WordPress stores online to increase revenue and sales.
• Proficient in all aspects of the Ecommerce platform, demonstrating a comprehensive understanding and expertise across various areas.
• Offer coordination and technical support to protect the company against failure.

Some other requisites for the role includes the following:

• Ensuring the website is fully responsive and provides a seamless experience across all devices and screen sizes.
• Conducting usability testing specifically on mobile devices to identify and resolve any mobile-specific issues.

• Conducting regular checks to ensure the website meets accessibility standards such as the Web Content Accessibility Guidelines (WCAG).
• Staying updated on accessibility regulations and ensuring the website remains compliant with them.

• Conducting in-depth conversations with users to understand their needs, preferences, and pain points.
• Distributing surveys to gather quantitative data on user satisfaction, behaviour, and preferences.
• Observing users as they interact with the website to identify usability issues and gather feedback.

• Applying Agile methodologies to manage web development projects, ensuring timely delivery and adaptability to changes.
• Identifying potential risks and developing strategies to mitigate them, ensuring project continuity.

• Creating visual maps of the client  journey to highlight key touchpoints and user interactions.
• Identifying pain points in the client’s  journey and developing strategies to address them.
• Implementing changes to streamline the customer journey and enhance user satisfaction.

• Segmenting users based on behaviour, preferences, and demographics to deliver personalised experiences.
• Using dynamic content to display relevant information to users based on their interactions and preferences.
• Implementing recommendation engines to suggest products or content tailored to individual users.

• Providing regular updates to internal stakeholders on project progress, performance metrics, and upcoming initiatives.
• Establishing a feedback loop with stakeholders to gather input and make informed decisions.

• Demonstrated organisational skills with a strong emphasis on task completion and efficiency.
• Enthusiastic advocate for all technical aspects of UX/UI and website development.
• Degree-level education or equivalent professional experience.
• Deep passion for continuous learning and adapting in the constantly evolving digital landscape.
• Excellent communication, organisational, interpersonal and presentation abilities.
• Skillful in conveying meaningful insights and narratives through data.
• Proven ability to work under pressure and meet deadlines consistently.
• Thrives in collaborative team environments.
• Committed to delivering exceptional customer service and management.
• Strong analytical and problem-solving abilities
• Detail-oriented with a focus on quality and user satisfaction
• Ability to manage multiple projects and priorities simultaneously
• Creative thinking and innovation

• Bachelor's degree in Computer Science, IT, or a related field.
• Expertise in website maintenance, launches, shop construction, and a thorough understanding of admin systems.
• Experience of 3-5 years is required.
• Proficient in JavaScript, DOM, CSS3, and HTML5.
• Experienced with Storefront API and custom theme development.
• Skilled in liquid templating and Shopify's theming systems.
• Proven experience in debugging and implementing third-party Shopify applications and creating unique solutions when necessary.
• Proficiency in jQuery, modern JavaScript frameworks, vanilla JavaScript, and ES2015/ES6.
• Familiar with Shopify properties/objects, Meta fields, and AJAX API.
• Strong debugging and testing skills using browser console and other tools.
• Background in WordPress website development.
• Capable of providing proactive feedback and effectively interacting with client teams.
• Knowledgeable in integrating third-party APIs and services, as well as using Shopify plugins.
• Experienced in creating responsive and unique layouts for various device types.
• Understanding of site performance and its significance for SEO.

• Enthusiastic about collaborating within a team environment, finding satisfaction in working alongside fellow professionals who share similar mindsets, and collectively discovering innovative solutions that transcend marketing boundaries.
• Embrace the opportunity to foster teamwork and inspire creativity among colleagues, fostering an environment conducive to effective collaboration and idea generation.
• Thrive on the camaraderie of like-minded individuals, leveraging collective expertise to tackle challenges and drive success in client projects.
• Enjoy the process of brainstorming and problem-solving with teammates, leveraging diverse perspectives to develop comprehensive solutions that meet client needs and exceed expectations.
• Take pleasure in contributing to a collaborative work culture, where cooperation and mutual support are valued, and where collective achievements are celebrated.

• Competitive compensation package 
• Opportunities to work with international clients and gain valuable cross-cultural experiences.
• Company devices such as laptops and essential tech adaptors, headsets etc.
• Internet and mobile bill reimbursements.
• Professional development initiatives
• Interesting and exciting projects
• Growth opportunities
• Flexible work environment
• Supportive work environment

DISCLAIMER: JOAN Digital is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, color, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.