Immediate hiring Voice Process wfo @Hyderabad

3 weeks ago

Hyderabad, India Sana Search International Full time
Job description Job description

sana @ 5days@ HYDERABAD @

Customer support executive

3.75LPA

Interview HR Round Ops

Key Responsibilities:

Customer Assistance: Respond to customer inquiries, resolve issues, and provide outstanding service through various communication channels, including phone, email, and chat.

Order Management: Efficiently manage customer orders, track shipments, and ensure on-time delivery.

Product Knowledge: Stay up-to-date with International Amazon product offerings and provide information to customers regarding products, services, and promotions.

Problem Solving: Investigate and resolve customer concerns or complaints, demonstrating empathy and professionalism in every interaction.

Required Skills:

Excellent Communication: Proficient in English with strong verbal and written communication skills.

Customer-Centric Approach: A passion for helping people and the ability to empathize with customers needs.

Problem-Solving Skills: The ability to think critically, analyze situations, and find effective solutions.

Adaptability: Willingness to learn, adapt to new processes, and embrace change.

Qualifications

High school diploma or equivalent./Graduate with minimum 06 months to More and above Experience on papers required.

Perks and Benefits:

Competitive compensation.

Work from the comfort of your own home.

Extensive training and support.

Application Process:

Interested candidates should submit their resume and a cover letter detailing their relevant experience on the below mention details.


Sana @

Miss Kaur @

Shariq @


No Fees No Charges

Saturday Sunday Fixed

Fixed Day shift




Role: Voice / Blended - Other

Industry Type: BPM / BPO

Department: Customer Success , Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: Graduation Not Required

Key Skills

Skills highlighted with are preferred keyskills

Customer Service Representative Communication Skills Communication Specialist Voice Process SpecialistCall Center Agent

Outbound Upselling UNEMPLOYEDCustomer Interaction Collections Process Voice Process excellent spoken english




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